Location: Bentonville,AR, USA
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Position Summary
The Walmart National Account Manager for Grooming leads the development and implementation of the annual business plan by leveraging data, consumer, and shopper insights to achieve volume, profit and share growth of the Grooming portfolio. This person is the primary customer contact. Responsibilities include proactively managing, monitoring, evaluating, and updating the overall business plan to meet volume, profit and share objectives, including e-commerce specific objectives, to influence customer decision making.
Teamwork: Our secret is people. National Account Managers collaborate with other team members and resources to create an atmosphere of mutual learning by encouraging an exchange of ideas and information. They foster a “can do” attitude and look for opportunities or improvements to improve the team's productivity. Effective NAMs regularly recognize the contributions of others to foster greater sense of team and teamwork.
Communication: Must create compelling, motivating, and informative communication to customers and EPC commercial teams. Also, must communicate requirements to retail stores and agencies to ensure proper execution at retail. As the primary link between EPC and Walmart, the NAM must maintain a robust communication link encouraging engagement and collaboration. The NAM proactively communicates plans to Supply Chain, Sales Planning, Finance, and other internal resources.
Achieving Results: We think proactively, continually setting bold and aggressive goals both individually and as a team. Consistently achieving assigned sales goals is essential for a successful NAM. They must be skilled in pursuing and delivering both short- and long-term goals while aligning the necessary resources to deliver their annual business plan. NAMs initiate actions to reach challenging goals and willingly over deliver to ensure the team/company achieves larger, overarching goals. NAMs demonstrate flexibility and are ready to adapt to changing accounts or internal processes to gain efficiencies.
Critical Thinking: The NAM must have the ability to process complex data and provide critical inputs for monthly forecasting, sales planning, and the annual business planning process. They must be able to objectively process brand metrics, shopper and customer metrics and understand how to combine these inputs into mutually beneficial solutions for EPC and Walmart.
Influence: The National Account Manager (NAM) is responsible for developing the annual business plan for Walmart Feminine Care and ensuring it is consistent with internal EPC objectives. With an understanding of both EPC and Walmart objectives, the NAM creates mutually beneficial business plans and is influential in developing these plans with the internal commercial team and implementing plans with Walmart. The NAM will develop productive working relationships with key decision makers at various levels within the Walmart organization and influence decision making by utilizing fact-based data analysis and category strategies.
Customer Value Creation: We are not afraid to take smart risks and move forward quickly. Must own the creation and delivery of annual business plan for Walmart Feminine Care. The NAM must assess customer, category and market potential then align EPC objectives to create business plan to deliver value creation. NAMs should seek to maximize leadership opportunities for EPC by identifying areas of strategic overlap between Walmart and EPC objectives to maximize partnership as well as long term growth potential.
Business Acumen: Increase overall revenue in conjunction with profitable growth at account level. (Includes ROI analysis to justify funding spending). The ability to understand and manage critical business processes which supports/maintains the business on an ongoing basis. Recognizes the impact of active and accurate management of business financials and has working knowledge of customer, team, and channel P&Ls. Understands the impact of key decisions and monitors health of business versus plan daily using sales, share, trade, ROI, and customer's internal metrics.
Customer Focus: We create an environment where good ideas can thrive, so our business does too. National Account Managers must possess the ability to understand the customer, their strategic focus and then develop complimentary business plans that deliver EPC's objectives while adding value to the retailer's business. The NAM owns the business relationship at Walmart and must seek to ensure engagement, penetration, and collaboration at buyer levels as well as cross functional collaboration to achieve goals. NAMs must constantly balance the pursuit of adding value for Walmart while seeking continued financial growth for EPC.
Collaboration: We bring big ideas to life by balancing individual ownership with teamwork and collaboration. These skills are essential to the success of the NAM as they are charged with leading ways to create and extend partnerships with internal as well as external customers. Must possess advanced organizational understanding and can identify barriers and overcome objections with creative solutions. They must foster information sharing and create linkages within EPC and across to Walmart to ensure on-going collaboration.
Business Planning & Implementation: Able to critically review/assess customer's competitive position, business model and strategies to create a customer investment strategy (use of trade, shopper marketing and integrated marketing resources) that will best support mutual growth. Must utilize Edgewell sales planning and customer investment tools to create optimal customer plans to deliver top and bottom-line operating plans. Demonstrate a comprehensive understanding of Brand and Category management objectives (4 P's) and translate these into business plans at Walmart. Business plans should reflect both EPC and Walmart objectives. The NAM will oversee & manage budgets covering market development, trade and over & above funding.
Other Required Skills and Experience
• 5-10 years' experience in Consumer-Packaged Goods working with Walmart or other National Account retailer at the headquarter level in Account Management or related function (sales planning, category management, buying)
• 5-10 years' experience utilizing Nielsen or IRI syndicated data with the ability to analyze and evaluate several sources of data to develop actionable insights.
• Experience working with Power BI, Luminate, Numerator and other 3rd Party Data Tools
• Bachelor's degree in Business, Management or related field required
• Proficient in the use of Microsoft Office Suite
• Travel Required as Necessary
• Location: Bentonville, AR area. We embrace a Hybrid work model (home and Bentonville Office) designed to empower a culture of growth, and wellbeing, where employees can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.
The salary range for this position is $120,000- 180,000 Actual base salary offered to a candidate may vary based upon factors including, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance.
Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that's open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.