Description
National Sales Manager
Catania Oils is a family owned and operated business that has been around for over 100 years and through four generations. We are a leading packager and processor of edible oils located in Ayer, MA. Our Mission is to provide innovative quality products to customers in an efficient, economic, and environmentally responsible manner. We are looking for passionate individuals who continuously seek individual and organizational improvements through respect, collaboration, and teamwork.
Job Summary:
The National Accounts Manager will be responsible for managing and growing key national accounts in the food service sector. Strategic thinker with a deep understanding of the food service industry, excellent relationship-building skills, and a proven track record of achieving sales targets. Involves closely working with cross-functional teams to ensure customer satisfaction and drive business growth.
Requirements
Account Management:
- Develop, implement, and maintain strong relationships with key strategic accounts to expand the customer base.
- Serve as the primary point of contact for national accounts, addressing their needs and ensuring customer satisfaction.
- Experience with National Chains and Group Purchasing Organization Preferred.
Upselling and Cross-Selling:
- Identify opportunities to upsell and cross-sell products and services to existing accounts.
- Identify new business opportunities within existing accounts and prospect new accounts in the food service sector.
- Develop and implement strategies to maximize revenue growth from national accounts.
Retention:
- Develop and execute account retention strategies to ensure long-term customer loyalty.
- Proactively address any issues or concerns raised by accounts to maintain a high level of customer satisfaction.
Strategic Planning:
- Collaborate with the Director of Sales to develop and execute sales strategies for national accounts.
- Analyze market trends, customer needs, and competitor activities to identify growth opportunities.
Performance Tracking:
- Monitor and report on account performance, including sales growth, retention rates, and customer satisfaction.
- Use data and analytics to drive decision-making and strategy adjustments.
- Prepare and present sales reports, forecasts and performance metrics to senior staff members.
Collaboration:
- Work closely with cross-functional teams, including marketing, finance, and customer service, to ensure seamless service delivery to national accounts.
- Coordinate with internal stakeholders to align on account strategies and objectives.
Contract Negotiations:
- Negotiate contracts and agreements to maximize profitability.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 7-10 years of experience in sales or account management within the food service industry, with a focus on national accounts.
- Proven track record of achieving sales targets and managing large accounts.
- Strong understanding of the food service industry, including market trends and competitive landscape.
- Excellent negotiation, communication, and presentation skills.
- Ability to build and maintain strong relationships with key stakeholders.
- Strategic thinker with strong analytical and problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in Microsoft Office Suite and CRM software.
- General understanding of commodity markets, and trading futures.
Essential Duties and Responsibilities :
- Make regular sales calls to designated accounts to cultivate customer relations and satisfaction with service provided.
- Develop strategy for brand portfolio, diversification and penetration in each account.
- Demonstrate consultative sales abilities through successful presentations of product, the promotion of new and existing portfolio items and the expansion of business.
- Exhibit discipline and resourcefulness to meet/exceed assigned monthly quotas and placement objectives.
- Participate in sales meetings, on-site training, and remain educated in company policy and industry trends/developments
- Review customers' credit status, collect monies owed for product and partner with Customer Service Department to ensure accounts remain in good standing.
- Complete administrative tasks in an accurate and timely manner.
- Other duties may be assigned.
- Work independently and establish selling strategies and tactics that result in new account business generation.
Catania Oils is an Equal Opportunity Employer
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