Location: Richmond,CA, USA
Introduction
THIS POSITION IS OPEN UNTIL FILLED
The Office of Neighborhood Safety seeks candidates that are interested in conducting community outreach to provide residents with resources and services to help prevent and reduce violence in the community. The Neighborhood Change Agents are integral to implementing intervention initiatives to reduce gun violence within the City of Richmond to promote well-being and public safety.
Incumbents must exercise discretion and good judgment in working with confidential materials and often function as the first point of contact that members of the community have with the Office of Neighborhood Safety (ONS). Working hours may vary as this position may be required to work outside of normal working hours.
Annual salary for this position is $83,584 at the top of the range, with approved Cost of Living Adjustments in 2025 (4%). Additionally, City-paid benefits include medical, dental, vision, paid vacation, holidays, administrative leave days, sick time, CalPERS retirement contribution, life insurance, disability insurance, tuition reimbursement, annual professional development reimbursement, one week of paid parental leave, and more! All benefits information can be found here.
RICHMOND RESIDENTS ARE ENCOURAGED TO APPLY.
Position Description and Duties
General Summary
Reduces cyclical/retaliatory gun violence in the City of Richmond by understanding the culture and dynamics of the communities plagued by gun violence, and taking actions necessary to reach the desired goal.
Distinguishing Characteristics
Under general supervision, Neighborhood Change Agents provide outreach services to at risk-individuals. Incumbents must exercise discretion and good judgment in working with confidential materials and often function as the first point of contact that members of the community have with the Office of Neighborhood Safety.
The most successful candidate has a verifiable work history of being a quick learner, ability to work independently, excellent judgment, focused, level-headed, having discretion, and capable of making sound decisions.
Desirable characteristics: self-motivated, ability to work well with many leadership styles, ability to pivot, willingness to pitch in during critical times, a strong commitment to the community.
The City of Richmond is the City of Pride and Purpose, and we value those traits in our employees!
The following list is intended to be illustrative in nature and does not necessarily represent the entire range of work duties expected of employees within the classification. Depending on the assigned area and the specific work of the department, duties may include, but are not limited to:
* Assist in the development, implementation and refinement of protocols for addressing community conflict and violence.
* Assist in mediating low-level conflicts, referring high-level conflicts, and referring high-need residents for support services, including case management services, employment services, etc.
* Maintain constant community presence by conducting daily outreach to individuals involved in conflict, their friends and families, as well as high-risk residents; share information about services and resources, especially job opportunities; work to ensure community acceptance and support of ONS programs.
* Meet with team on a weekly basis to share contacts, outcomes, and ensure that all clients are being appropriately served.
* Assist in the development and maintenance of record keeping, evaluation, and data compilation systems, with special attention to confidentiality concerns.
* Develop and maintain referral system for client needs.
Minimum Qualifications
Education and Experience: Equivalent to graduation from high school and two (2) years of violence prevention experience.
Licenses and Certifications: Possession of a valid California driver's license at date of appointment or have access to another form of personal transportation.
Physical demands: Requires sufficient mobility to work in a typical office setting, vision sufficient to read printed materials, and hearing and speech sufficient to exchange information both in person and over the telephone.
COVID-19 Vaccination Requirement
The City's policy is that all persons hired on or after October 18, 2021, must be fully vaccinated for COVID-19 including the booster. New employees will be required to provide proof of complete vaccination or have an approved medical or religious accommodation before employment may commence. If you have any questions regarding this policy, please contact Human Resources.
Additional Information
Application and Selection Process
TO APPLY: Each applicant must apply ONLINE and submit a City of Richmond Employment Application and responses to the Supplemental Questions by the final filing date. Failure to submit a completed Employment Application and a fully completed supplemental questionnaire will disqualify the candidate from further consideration.
All communication regarding this recruitment will be via email; each applicant must apply with a monitored email address.
Please fill out the Employment Application completely (including places of employment with complete addresses; i.e., number and street name, city and state, names of supervisors with telephone numbers, etc.). INCOMPLETE APPLICATIONS WILL BE SUBJECT TO REJECTION.
APPLY ONLINE ONLY:
APPLICATION APPRAISAL: All completed Employment Application packages will be evaluated and scored based on job-related qualifications AND desirable qualifications. An oral interview may also be part of the appraisal process.
Qualifying Phase: All completed applications will be evaluated based on job-related qualifications criteria, which could include desirable qualifications and the specific needs of the hiring department. Candidates may be screened for better qualified.
Examination Phase: A limited number of better-qualified candidates will be invited to participate in a panel interview (weighted 100%). An Employment List will be established and each candidate must receive a passing score of 70% or above in the examination phase in order to be placed on the list. Having all of the minimum qualifications does not guarantee neither advancement nor placement on the Employment List.
EMPLOYMENT LIST
A ranking of A (Best Qualified), B (Well Qualified) or C (Qualified) is required to achieve a position on the Employment List. The Employment List is valid for four (4) months unless extended an additional four (4) months, for a total of eight (8) months.
Immigration Reform Control Act
In compliance with the Immigration Reform Control Act of 1986, individuals offered employment by the City of Richmond will be required to show documentation of eligibility to work in the United State as a condition of employment.
Non-Discrimination Policy
The City of Richmond is an Equal Employment Opportunity (EEO) employer, and prohibits discrimination against any applicant on the basis of race, religion, citizenship, color, national origin, ancestry, physical or mental disability or medical condition, genetic information, marital status, reproductive health decision-making, sex, gender, gender identity, gender expression, age (40 and over), sexual orientation, or military or veteran status or any other basis protected by law.
Disaster Service Workers
California Government Code Title I, Sections 3100 - 3109, declare all public employees to be Disaster Service Workers subject to such disaster service activities as may be assigned to them by their superiors or by law. More information can be found here.
EOE/ADA/DRUG-FREE WORKPLACE
WEBSITE: www.ci.richmond.ca.us
ANALYST: K. Florence
ABOUT THE CITY OF RICHMOND
The City of Richmond lies on the east shore of San Francisco Bay, five miles north of Berkeley and seven miles from downtown San Francisco. A hub of multimodal transportation, many of our residents and businesses are located in Richmond because of its central location and access to Amtrak/Capitol Corridor, BART, AC Transit, ferry, and two freeways. Both residents and employees really appreciate the recreational opportunities, which include 32 miles of shoreline and over 3,000 acres of shoreline parks, more Bay Trail completed than any other city, several recreational boat harbors and yacht clubs, and thousands of acres of contiguous inland regional parks. The City has substantial economic resources but is still affordable compared to other Bay Area cities, and our community is welcoming, diverse, and actively engaged. Richmond is truly the City of Pride and Purpose!
This position is covered by the SEIU Local 1021 General Employees Bargaining Unit. Click to view the General Employees' Benefits Summary Brochure or view the City of Richmond's Compensation Matrix.
The summary of benefits provided in these documents does not constitute a contract, express or implied, and any provisions contained in these documents may be modified or revoked without notice.
01
How many years of violence prevention experience do you have?
* Less than two years
* Equal to two years
* More than two years
02
What is the highest level of education that you have completed?
* High School
* Some college
* Associates Degree
* Bachelor's Degree
* Master's Degree
* Not applicable
03
Provide outreach outcomes that you believe are necessary to increase public safety. Please state why.
04
What qualities and/or characteristics must a street outreach worker possess to be effective at street outreach in the City of Richmond?
05
What areas and/or neighborhoods are you most familiar with within the City of Richmond? Are there areas/neighborhoods that your presence would be restricted?
06
What do you feel is the root cause of gun/street violence in the City of Richmond?
07
Are you a City of Richmond resident?
* Yes
* No
08
I certify that all information provided in my application and this Supplemental Questionnaire is true to the best of my knowledge and I understand that an incomplete application or false information will lead to disqualification from the selection process.
* Yes
* No
Required Question
Agency City of Richmond (CA)
Address 450 Civic Center Plaza, Suite 310
Richmond, California, 94804-1630
Phone 510-###-####
Website