Neighborhood Code Team Leader
: Job Details :

Neighborhood Code Team LeaderPrint (ApplyNeighborhood Code Team LeaderSalary$64,296.00 AnnuallyLocationNorfolk, VAJob TypePermanent Full-timeJob Number12494DepartmentNeighborhood ServicesOpening Date09/25/2024Closing Date10/6/2024 11:59 PM EasternDescriptionBenefitsQuestionsDescriptionNorfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.Neighborhood Code Team Leaders will assist the Bureau Manager and Division Head of Neighborhood Quality and Code Compliance with managing the city's three (3) neighborhood service areas, modeled after the city's police precincts. The Neighborhood Code Team Leaders will be working team leaders that manage a staff of ten (10) to fifteen (15) inspectors each, which will be a mix of Neighborhood Code Specialist I, II & III's. Neighborhood Code Team Leaders will be responsible for, but not limited to, managing caseloads and distribution of assigned areas for team members; working in tandem with the Division Head to implement short- and long-term goals for the team assigned precinct, responsible for on-call/emergency incidents that occur after normal working hours of the bureau; working an alternate schedule when necessary planning and coordinating logistics for sweep requests from other departments; and responsible for Standard Operating Procedures (SOP) maintenance at the Division Head's request.Manages staff, assists with the preparation for prosecution of violators and acts as a liaison with other agencies and the community. Evaluates and designates areas to be inspected and the method of inspection to be utilized and ensures codes compliance.Essential FunctionsSupervises a team of Neighborhood Code Specialist I, II & III's.Performs supervisory duties by preparing reports, reviewing subordinate work for accuracy and thoroughness.Enforces Virginia Maintenance Code and City Ordinances.Inspects properties by means of complaint, survey or 360 inspections.Issues Uniform Notice of Violations and Notices of Violation under the Virginia Maintenance Code.Performs individual case review to meet performance standards.Maintains administrative records with documentation associated with each case in the case management software.Issue and reviews summonses and prepares cases for legal action and testifies in court when applicable.Identifies potential properties for USBC Demolition(s) and/or Derelict Structure Designation.Prepares weekly administrative packages for nuisance abatement contracts.Performs hotel/motel and elevator inspections as needed.Resolves code enforcement cases with special circumstances (Adult Protective Services, Child Protective Services, VAST, Sweeps, and USBC).Oversees and acts as a liaison for the Fire Red Tag and Virginia Natural Gas programs.Manages caseload and distribution of assigned areas for team members.Verifies and approves abatement packages from Senior Code Specialist(s).Inspects demolished residential and commercial properties of the City of Norfolk Conducts case reviews with team to ensure accurate documentation is being maintained.Provides “unresolved” reports to team to insure timely case management in division's database.Assigns and manages caseloads and other duties in the absence of Senior Code Specialist(s) and/or Code Specialist(s).Ensures assignment and prioritization of emergency situations.Researches, monitors, and develops training for team members.Conducts performance evaluations of team members.Prepares various reports for Bureau Manager, Division Head, Director, City Council, or civic league as requested.Plans and coordinates logistics for sweep requests from other departments.Reviews team member's cases before court to ensure preparedness.Case management of Derelict Structure status and/or Demolition priorities.Provides contract management of properties in the Demolition program.Responsible for on-call/emergency incidents that occurs during and after normal working hours.Responsible for Standard Operating Procedures (SOP) maintenance per the Division Head's request.Researches and monitors residential and commercial properties designated through the Derelict Structure program.Monitors and maintains case management and land management software.Assists with “Freedom of Information Act” Requests.Attends civic league meetings to represent the department.All other duties as assigned.Education/ExperienceWork requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.Required:Five years of experience in management and general knowledge in at least one of the following areas: building construction, building permits, building, fire or housing inspections, plumbing, electrical or mechanical trades, fire protection, elevators, zoning, or property maintenance.Additional Information & RequirementsValid Driver's License.Property Maintenance Inspector Certification and ICC Zoning Certification within 18 months of employmentCity of Norfolk Special Police Commission within 6 months of employment.Work Schedule:Monday – Friday 7:30 a.m. – 4:00 p.m. or as scheduled.Work Location:835 Glenrock Rd, Norfolk, VA 23502, USARegular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.RetirementIf you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.NOTE:The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.Non-CityPositions listed with a job type designation of Non-City are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.01The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer see resume or see application as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.I understand and will answer the following supplemental questions completely and thoroughly.02If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing N/A. 03Please select the highest level of education you have completed.High School Diploma/GEDSome College (6 months or more)Vocational/Technical DegreeAssociate's DegreeBachelor's DegreeMaster's Degree or higher04How many years of experience do you have in a supervisory role and/or what experience do you have with managing an initiative or project?Less than 5 years5-6 years7-8 years9 or more years05Please explain your experience.06How many years of experience do you possess in property inspection?Less than 5 years5-6 years7-8 years9 or more years07Please list all certifications and licenses you possess.08Do you have a valid driver's license?YesNo09A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?I have been convicted of a felonyI have been convicted of a misdemeanorI have been convicted of a felony and a misdemeanorI have not been convicted of a felony or a misdemeanor10If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.11Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?YesNo12Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.13Are you a current City of Norfolk employee?YesNo14Please indicate your veteran status. (A copy of your long form DD-214 may be required)I am not a VeteranI am a VeteranI am a Disabled VeteranRequired QuestionAgencyCity of NorfolkApplyPlease verify your email address Verify Email