Job Description Tyto is looking for aNetwork Administrator Level IIIto join our Warner, GA team. Network Admin III will support this complex, multi-year contract in support of the Air Force Reserve Command (AFRC) Information Technology (IT) Services. Responsibilities:
- Provide services as described in the AFRC Enterprise IT Services for the AFRC-wide engineering of the overall architecture for HQ AFRC and eleven (11) AFRC host bases on NIPR and SIPR.
- This includes the Wide Area Network (WAN) architecture supporting AFRC data centers, backbones, cloud initiatives, and mission data traversing the WAN.
- Infrastructure support includes oversight of the AFRC Enterprise comprising approximately one-thousand seven hundred (1,700) infrastructure devices on NIPR and SIPR.
- Provide the following functions for the respective location (as outlined in each task order)
- Provide NIPR/SIPR LAN administration, network configuration, and infrastructure management for servers, switches, routers, wireless infrastructure, cellular, and UPS/power requirements.
- Provide cabling services for station cables (wall jack to devices), patch cables [patch panel to network equipment, and minor building renovations (ten (10) drops or less)].
- Renovations requiring specialized experience/equipment, e.g. confined spaces, above standard ladder height, are outside the scope of this PWS.
- Manage/Administer/Allocate Internet Protocol (IP) address space, e.g. subnetting, DHCP management.
- Configure and maintain system accounts for CT functions.
- Configure and maintain CT tools, e.g. software, appliances.
- Monitor security of devices and implement new configurations and/or IOS upgrades.
- Establish, configure and maintain access Control Server/Identity Service (currently Identity Service Engine (ISE)).
- Monitor and report LAN bandwidth utilization and circuit latency.
- Install and sustain Unified Communications devices, switches, and network infrastructure (fiber, copper, power, etc.).
- Plan and execute software and hardware upgrades and revisions.
- Conduct system analyses to resolve configuration and equipment problems, e.g. degraded service troubleshooting, root cause analysis, etc.
- Manage and configure local Unified Compute hardware and software.
- Perform Equipment, Supply, and COMSEC Custodian duties, as needed.
- Manage, configure, install, and maintain encryption devices and associated management tools, e.g. TACLANEs, Gem.
- Manage and coordinate local wireless and cellular infrastructure.
- Serve as the local focal point for CT problem resolution.
- Ensure physical security/maintenance of CT hardware (NIPR/SIPR).
- Ensure cyber security compliance for DoD and AF (CCRI).
- Tier 2 Network Virtualization and Security Platform (NSX) support - resident sets up, main concern is maintenance.
- ARPC specific:
- Maintain Cisco Unified Call Center Express (UCCX) suite capabilities including Agent Desktop maintenance which also includes computer telephony integration (CTI) support.
- Provide Interactive Voice Response (IVR) capability and sustainment using the Cisco or other platforms to include Genesys and Quality Management System.
- Work with the local base telephony authority to resolve and repair communications circuit and digital gateway issues that enter and transverse the ARPC facility.
Required:
- Strong technical experience with the technology/platforms leveraged in the AFRC architecture
- Strong technical experience PMing data center migrations, enterprise network upgrades and WAN upgrades
- 5 or more years of experience designing, deploying, managing, and supporting mission critical network environments based on Cisco hardware and Internetwork Operating System (IOS).
- 5 or more years of experience with LAN/WAN technologies, hardware encryption concepts and technologies, e.g., TACLANE, HAIPE, etc.
- 5 or more years of experience in Local Area network design, configuration, installation, evaluation, problem resolution and project management.
- Advanced understanding of all common routing protocols, include, but are not limited to, Enhanced Interior Gateway Routing Protocol (EIGRP), Open Shortest Path First (OSPF), and Border Gateway Protocol (BGP).
- Advanced understanding of industry-standard network design principles and best practices.
- Strong routing and switching experience.
- Strong IT background
- Knowledge of Cisco iOS.
- Good general technical skills.
- Good research skills.
- Strong analytical and problem-solving skills.
- Excellent interpersonal and communication skills.
- Able to install, configure, and troubleshoot various network issues with minimal supervision.
- Ability to draw up a network infrastructure with minimal supervision.
- Work on site at AFRC Robins, GA.
Required Certifications:
- IAT Level II Certification (Security Plus, etc.)
- Cisco Certification (s): (e.g., CCNA, CCNP, CCNA routing and switching, etc.) Ability to secret Cisco Cert within the first 6 months with relevant experience level.
Clearance:
- Active DoD Secret clearance
Travel Required:
Equal Opportunity Employer: Disability/Veteran About Tyto Athene Tyto is an IT services and solutions company that provides mission-focused digital transformation to enhance the client experience and enable them to achieve desired outcomes. Tyto's services and solutions embody its domain expertise in four major Technology domains: Network Modernization, Hybrid Cloud, Cyber Security, and Enterprise IT. Tyto offers a broad range of service delivery models including design/install projects, Managed Services, and 'As-a-Service'. With over fifty years of experience, Tyto supports Defense, Intelligence, Space, National Security, Civilian, Health and Public Safety clients across the United States and around the globe. Additional Information After several strategic acquisitions in 2021, Tyto Athene has experienced enormous opportunity and growth. Aside from being the leading provider of mission-focused IT and Cyber services and solutions to critical U.S. government agencies, Tyto is well-positioned to meet the growing demand for network modernization requirements across the federal enterprise. Our employees are the key to the innovation that has made Tyto a success. We provide an environment that is geared to reward potential, innovation, and teamwork. If you would like to unleash your creativity and your careerit's time to join Team Tyto!