Posting DetailsPosting DetailsPosting NumberS12506PWorking TitleNetwork AdministratorDepartmentEITS-Network EngineeringAbout the University of GeorgiaSince our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.About the College/Unit/DepartmentCollege/Unit/Department websiteeits.uga.eduPosting TypeExternalRetirement PlanTRS or ORPEmployment TypeEmployeeBenefits EligibilityBenefits EligibleFull/Part timeFull TimeWork ScheduleAdditional Schedule InformationMonday - Friday, 8am - 5pm; Occasional after-hours as needed. This position may be eligible for a hybrid remote schedule. Advertised SalaryCommensurate with ExperiencePosting Date08/09/2024Open until filledYesClosing DateProposed Starting Date09/16/2024Special Instructions to ApplicantsLocation of VacancyAthens AreaEEO Policy StatementThe University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (...@uga.edu).USG Core Values StatementThe University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at .Position InformationClassification TitleIT Network Support ProfessionalFLSAExemptFTE1.00Minimum QualificationsRequires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.Preferred QualificationsWork experience implementing and supporting large networks and any of the following: wireless, firewalls, load balancers, IPAM, or VPNs. Position SummaryThe University of Georgia Enterprise Information Technology Services (EITS) is seeking qualified senior-level candidates for a Network Administrator position in Network Engineering. This position will work as part of a team responsible for the delivery and support of mission critical advanced network technologies to an 80K+ node local and extended campuses across the state. The strongest candidates for this position will have working familiarity with some or all of these various network hardware platforms in a large-scale production environment: Arista, Aruba, Juniper, F5, Cisco, Palo Alto and Bluecat as well as Azure and AWS cloud connectivity. Strong candidates should have excellent network troubleshooting skills, excellent communication skills, and ability to work as a member of a team and as a team leader.Knowledge, Skills, Abilities and/or Competencies
- Experience with configuring networking equipment (switches, routers)
- Experience with SNMP network monitoring tools
- Knowledge of Ethernet and IP networking (TCP and UDP)
- Familiarity with LAN/WAN L2/L3 protocols
- Experience with wireless networking including controller-based lightweight architectures
- Familiarity with firewalls and VPNs
- Experience with DHCP, IPAM, and DNS
- Writing technical documentation
Physical Demands
- Adequate vision, hearing and manual dexterity to connect network cabling (including fiber optics).
- Job takes place in cooled office environment and in a typical cooled datacenter environment.
- Driving as needed to perform job duties.
- Move from one office to another office on campus.
- Lift and install rack based 2U network equipment.
Is driving a responsibility of this position?YesIs this a Position of Trust?YesDoes this position have operation, access, or control of financial resources?NoDoes this position require a P-Card?NoIs having a P-Card an essential function of this position?NoDoes this position have direct interaction or care of children under the age of 18 or direct patient care?NoDoes this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)YesCredit and P-Card policyBe advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.Background Investigation PolicyOffers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.Duties/ResponsibilitiesDuties/Responsibilities
- Evaluate, recommend, design, and maintain network systems and applications that provide mission critical central services:
- Implement, manage and provide operational support for enterprise network services.
- Manage and support operation of enterprise firewall services.
- Implement and manage enterprise Intrusion Prevention/Detection systems.
- Perform long-range capacity planning to determine the type of resources needed to support projected volume and types of solutions best suited to needs.
- Perform initial setup, software installation, testing, and security hardening of network and security systems.
- Maintain software, including testing, evaluation and installation of new versions or authorized modifications to custom and vendor-supplied operating systems and related software applications.
- Work with other departments to implement/support critical network services
- Patch network and security systems and applications; monitor production systems; implement system policies; schedule system processes such as backups; and execute recovery operations when necessary.
Percentage of time50Duties/Responsibilities
- Network Fault Management- Including routing, firewalls, load balancers, and VPN
- Determine and initiates appropriate and immediate actions to restore normal services with minimal disruption.
- Investigate recurring and related operating system failures or inefficiencies by reviewing system logs, dumps and other information from clients or technical personnel.
- Establish the correct priority for reported network faults; fully document the systems involved; make any necessary changes; and document the solution.
- Perform or recommends proactive measures to prevent failures when possible.
- Work with Information Security staff to supplement incident response and crisis management needs.
- Share responsibility for emergency system maintenance on a 24O7 basis.
Percentage of time20Duties/Responsibilities
- Planning and Documentation:
- Provide detailed planning for assigned tasks to include work breakdowns, timelines, and risk assessment.
- Provide detailed documentation and diagrams for proposed, altered, and existing network security systems.
- Prepare documentation for inventory and maintenance of NOC equipment.
Percentage of time20Duties/Responsibilities
- Incident Response:
- Coordinate with Information Security and responds to UGA IT Security incidents.
- Contain any such incident, be able to identify the scope of an incident, and work with UGA clients to solve any security problems and secure their network.
Percentage of time10