Location: Trumbull,CT, USA
Essential Duties and Responsibilities include the following. Other duties may be assigned. If you think you are the right match for the following opportunity, apply after reading the complete description. Must have 1 -2 years of experience: Configure, manage and troubleshoot Cisco Firepower appliances, switches, WAPs, LAN /WAN, VPN, FTD and FMC, and DNAC. 2. Management and support virtual environment using Nutanix and VMWare. 3. Good understanding of VLANs, TCP/IP, and enterprise monitoring solutions. 4. Install, configure and support, Anti-virus, DLP, and device encryption of user equipment. 5. Maintain Microsoft Windows server infrastructure (proper patching and log review). 6. Strong understanding and practical use of SCCM to update, install, configure and patch company systems. 7. Support Microsoft network administration duties, including Active Directory, Group Policy Objects, DNS, DHCP, etc. 8. Perform software and security updates and other system configuration tasks to ensure the health and high availability of information technology systems. 9. Support and lead IT systems projects and high priority efforts. 10. Provide on-going communication to manager and end users. 11. Troubleshoot diagnose and resolve server / network performance problems 12. Document administrative procedures and configurations for backup disaster recovery as well as prepare system documentation and other technical documents. 13. Ability to work independently and as part of a team. 14. Investigate, resolve and explain system issues to both technical and non-technical people. 15. Provide helpdesk support as required. 16. Experience with Manage Engine products a plus. 17. Utilize call tracking software (SolarWinds Service Desk) to manage service incidents, service requests, vendor information). 18. Stay abreast of current industry trends. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree (B.S.) in Computer Science, Information Technology, etc. from a four-year college or university; or four to six years related experience and/or training; or equivalent combination of education and experience. Candidates who do not meet the minimum requirements are encouraged to put in writing the skills they have to satisfy the job requirements. Language Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills Ability to work with IP addressing and subnetting. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form. Networking / Computer Skills Working knowledge of Active Directory, DNS, DHCP, TCP/IP, Firewall / Spam Appliances, IPS / IDS, Network Security Best Practices, Cloud based solutions and network architecture. The ability to understand more advanced computer skills / technical concepts and be proficient in the advanced knowledge of software such as Microsoft Office Professional, Visio, VOIP Phones, WDS, VMWare, and Wireshark or equivalent. An understanding of HIPAA, the Security Rule, ITIL, and NIST standards are a plus. IT infrastructure project management experience a plus. Excellent communication skills. Occasional late night and weekend work required. Incumbent functions independently within broad scope of established departmental policies and goals, generally refers specific problems to supervisor only where clarification of operating policies and procedures may be required. Interpersonal Skills Contacts involve the ability to influence actions of others where considerable perception is required to analyze individual circumstances and determine most appropriate course of action. Ability to explain technical topics to a non-technical audience. Certificates, Licenses, Registrations N+, CCNA, S+, CCENT, MCSA or MCSE (Server Infrastructure), VMWare Certification a plus CTS offers a competitive, performance based, salary and fringe benefits program. CTS is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Education Preferred Bachelors or better in Information Technology or related field Bachelors or better in Computer Science or related field