The mission of the Lone Wolf program is to support, operate, and maintain the Distributed Continuity Integrated Network - Top Secret Enterprise Services (DCIN-TS ES) which is a DoD-provided, TS/SCI, integrated voice, video, and data, global communications network that facilitates collaboration among senior leaders and key staff. The Lone Wolf program boasts a professional workforce comprised of specialists throughout the Information Technology lifecycle and who contribute to a positive work environment.The Lone Wolf Team is Mission Focused, Customer Oriented, Process Guided, and Solutions Driven. Candidates interested in joining the team must be critical thinkers, have a strong work ethic, and be able to work independently or as a member of a team in a dynamic environment that supports a critical and rewarding mission. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful, you must be able to rapidly adapt and learn how to operate the front and back end of new products and processes. The Team is expected to grow and is looking for people who can apply disciplined processes and provide imaginative solutions that enable the adoption of innovation and emerging technologies that create opportunities for transformative change.Responsibilities:
- The duties and responsibilities of the Network Administrator include, but are not limited to, the following:
- Manage the functionality and efficiency of a network operations center supporting IT infrastructure at multiple locations.
- Develop, track, revise, and monitor policies and standards for allocation related to the use of IT and computing resources as well as assure and sustain the integrity and security of network infrastructure.
- Assist end-users through email, phone, and remote assistance.
- Respond to requests and conduct, track, and report network systems and hardware accountability and materiel destruction.
- Provide remote assistance to IT fielding technicians to include network configuration, troubleshooting, sub-netting, and circuit validation.
- Manage and monitor network equipment using network monitoring, performance analysis and fault management tools, such as SolarWinds, Syslog, and SNMP.
- Utilize Remedy ticketing system to create, update, monitor and resolve tickets pertaining to end-user networking equipment.
- Conduct technical writing to document and update information pertaining to all facets of network equipment, including, but not limited to network configurations, diagrams, capabilities, and troubleshooting guides.
- Configure, maintain and troubleshoot a variety of firewalls, switches, routers, and other networking technologies.
- Configure, troubleshoot and remotely manage a variety of COMSEC devices.
- Support Cisco Unified Communications suite of technologies to include VoIPs and telepresence.
- Provide advice and training to end-users. Guide and inform senior leadership.
- Maintain current knowledge of relevant technologies as assigned.
- Participate in special projects as required.
#divergent
- Must be a self-starter who can take senior-leader guidance and intent, and oversee the operations of independent and collaborative, assigned projects
- Must be DoD 8570.01-M compliant, IAT II (CCNA Security, CySA+, GICSP, GSEC, Security+, or SSCP)
- Possess excellent verbal and written communication skills
- Ability to work independently and with a team
- Ability to adapt to changing technology
- Coachable and Receptive
- Effective Client-facing skills to include: communication, active listening, critical thinking, time management, and adaptability
- Availability to travel up to 20% in support of customer mission needs
Clearance Required:
- Must have active Top Secret clearance with SCI or TS with the ability to acquire SCI
Minimum Years of Experience:
- At least 5 years of relevant experience
Required Certifications:
- Must possess current CCNA certification
Preferred:
- Demonstrated experience in analysis simulation environment, configuring and troubleshooting software/hardware enhancements, application deployments, and infrastructure upgrades in a dynamic information systems-hosting environment.
- Demonstrated experience with client-side hardware and network-side hardware installation.
- Experience with a variety of COMSEC devices, CISCO routing and switching equipment, CISCO VoIP, CISCO VTC, Networked Printers, Windows OS, and PC hardware needed.