DescriptionJob Title: Network and Systems AdministratorReports to: Technical Services ManagerJob Type: Full TimeWork Schedule: M-F, 8-hour shift; Traditional business hoursOn-Call: Rotational schedule; evenings and weekendsLocation: 2831 Research Drive, Rochester Hills, MI 48309This position is currently hybrid and offers some flexibility to work from home. Will be required to report to the office as needed.Are you a talented professional who is passionate about technology, eager to solve challenges on a varied range of complexities and supporting a team environment? Who is SolvIT, Inc.? SolvIT, Inc. provides a strategic approach to technology, leveraging cost-effective business automation solutions for our customers. Our solutions include software development, infrastructure cloud hosting, managed IT services, and technical support services.Based out of Rochester Hills, Michigan, we continuously strive to provide excellent customer service by building a team of individuals that are caring, service-focused, change leaders, who believe in teamwork. We know that our team members are vital to our success, and we are continuously seeking individuals who will thrive as part of our innovative and talented staff.What does the Network and Systems Administrator do?
- Responsibilities include independent analyses, communication and problem solving
- Maintain, design and configure networking and system environments
- MSP (Managed Service Provider) services which include new and existing customer support, onsite evaluations, developing strategies and solutions, etc.
- Maximize SolvIT internal network performance/optimization by monitoring, troubleshooting network problems and outages, scheduling upgrades and collaborating with other technical colleagues and clients.
- Lead and assist other technical colleagues with administration and management of network infrastructure including firewalls, switches, routers, wireless, SANs and both physical and virtual environments
- Maintain inventory of equipment and parts as well as documentation of vendor activities
- Develop and document system standards for computer and network devices
RequirementsWhat makes you qualified:
- 3+ years working in an MSP (Managed Service Provider) environment or similar experience working directly with customers
- 3+ years' experience with SANs, WANs, Routers and Switches
- 3+ years' experience with system administration and engineering, server automation and scripting in both Linux and Windows environments
- Strong knowledge in firewall technology platforms
- Ability to upgrade, install and troubleshoot networks, OS, software, networking hardware devices and software
- Experience managing, deploying and maintaining server equipment
- Experience installing and configuring Windows-based environments including Active Directory, Exchange, and Office 365
- Experience using monitoring tools such as Nagios, Cacti, etc.
- General TCP/IP, Networking and LAN/WAN Administration
- Demonstrates strong problem solving and issue resolution capabilities
- Works well taking guidance from senior resources
- Handles highly confidential information/material
- Strong communication skills both written and verbal
- Very strong documentation skills and adherence to system standards
- Works well both alone or in a team setting
- Strong analytical skills
- Ability to successfully interface with customers and various levels of management
What makes you an All Star:
- 3+ years' Experience with virtualization technologies (VMware/AWS/Azure)
- Experience in AWS that would include: assisting in the deployment of a cloud stack in a production environment; developing scripts and code to integrate multiple software components; and/or managing cloud application hosting in AWS
- Served as senior or lead network systems administration or engineer
Can you meet these physical demands?
- A set work schedule will be provided, but some flexibility is required as hours may vary due to need
- Work is primarily sedentary in nature; no special demands are required
- Physical demands: Non-strenuous with low risk; primarily sedentary with some walking, standing, and carrying of light objects; Adequately lighted, ventilated and climate-controlled area where normal precautions must be observed
- Work environment: Work is generally performed within a normal office environment using standard office equipment; Moderate noise typical of a business office; Travel for company business may be required to attend off-site meetings, etc; May require early morning, night and weekend work assignments; Interaction with contracted providers, staff and vendors by phone and face-to-face will be constant and may be disruptive: Work may be stressful at times.
Do you have clearance to work?
- Signing the Company non-solicitation and non-disclosure agreements
- Acceptable results from a Company initiated background check
- Compliance with the federal Form I-9 completion timelines and policies and confirmation of employment authorization by the U.S. federal electronic system, E-Verify
- All newly-hired employees are queried through the U.S. federal electronic employment verification system, E-Verify . Section 1 of the Form I-9 may be completed upon your acceptance of this job offer, but no later than your first day of employment. On your first day, but no later than your third day, you will need to bring original documentation to verify your eligibility to work in the U.S.
What's in it for you?
- Medical, Dental, and Vision available at little to no cost depending on coverage level
- Paid Time Off - Includes vacation, sick, personal, and paid holidays.
- 401(k), company matches up to 4%
- Fun and flexible work environment