Job Title: Network Architect Location: Richmond, VA Duration: 5+ Months ** Role requires 4 days in the office** **Mgr will conduct initial web-based interviews but reserves the option to do a follow up IN PERSON interview if necessary** Job Description:
- Network architect to provide data networking solutions and oversight in regard to legacy telco services such as broadband internet circuits, cloud networking, wireless mobile service, etc.
- Extensive knowledge and experience with Data and Network Monitoring technologies, standards, and practices for management of the broadband circuit portfolio.
- Ability to assist with the Data Networking services lifecycle from strategic planning to operations and financials; from a broadband circuit perspective.
- Wireless mobile phone and Data Networking expertise required to specify business requirements for current & future services.
- Ability to perform Voice and Data Networking technology and operational assessments to manage the legacy portfolio/tech debt to create future roadmaps.
- Experience with wireless Intune MDM for configuration of wireless settings for devices
- Experience in managing general technology incidents and leading them to resolution.
- Understands best practices in service management including contract and vendor management in an outsourcing or shared service Responsible for responding to and resolving customer/agency escalations Recommended Knowledge/Experiences:
- Experience in State/Agency is a plus. ITIL Foundations certification desirable
- Experience deploying and managing broadband circuits and wireless phone solutions
- Experience in cloud networking
- Experience with Thousand Eyes network monitoring tool
Skills:
- Knowledge of and experience with data and network monitoring technology
- Network expertise required to specify business requirements for current and future network services
- Networking incident management
- Experience working in a State government/agency
- Cloud networking experience
- Responsible for responding to and resolving customer escalations
- Experience with commercial broadband circuits (i.e. Comcast, etc.)