Location: Boston,MA, USA
_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. ( and implementation of local area networks, wide area networks and remote access services. Is expected to be the third level support for the Ryder IT Technical Svc Desk for any end user or site issues requiring assistance beyond the service desk's capability. Has responsibility for the identification of hardware or software technical problems and malfunctions related to any items of the network. Escalates to the appropriate carrier as required to resolve issues. Monitor and control infrastructure performance in the areas of response, throughput, and availability.Essential FunctionsNetwork upgrades, and routine hardware configurationMonitor and control network performance in the areas of response, throughput, and availabilityRemedy incident ticket problem resolutionParticipate in 24x7 on-call rotationImplement network architectures, including LAN, WLAN and WANCorporate Network Services administration- DNS, DHCP, AuthenticationCreates and maintains comprehensive documentation for all implemented networksAdditional ResponsibilitiesPlanning and implementation of local area networks, wide area networks and remote access servicesThird level support for the Ryder IT Technical Svc Desk for any end user or site issue escalationsEscalates to the appropriate carrier or vendor as required to resolve issuesHas responsibility for the identification of hardware or software technical problems, and malfunctions related to any network related infrastructure.Monitor and control infrastructure performance in the areas of response, throughput, and availabilityConfigures, tests, and maintains LAN/WAN equipmentMPLS, VRF, VPN and Internet network services administrationMonitors, troubleshoots, diagnoses, and resolves network problemsCreates and maintains comprehensive documentation for all implemented networksCorporate DNS and DHCP administrationAssist in preparation of proposals and solution presentationsPresent root cause analysis (RCA) for severity 1 incidentsNetwork upgrades, and routine hardware configurationDaily maintenance and problem resolution on the LAN/WAN environmentParticipate in 24x7 on-call rotationPerforms other duties as assigned.Skills and AbilitiesStrong verbal and written communication skillsAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Capable of multi-tasking, highly organized, with excellent time management skillsDetailed oriented with excellent follow-up practicesAbility to lift, carry, and move componentsCisco enterprise Routers and Switches advanced requiredSDWAN technology-Silverpeak and Meraki advanced preferredWiFi Aruba, Cisco, Meraki and Aerohive-Extreme expert requiredF5 or equivalent ADC Load Balancers intermediate requiredCloud- Azure, AWS and OCI intermediate preferredNetworking monitoring and application performance tools-Solarwinds intermediate requiredQualificationsBachelor's degree preferred MIS, CIS, MBA, Business AdministrationEight (8) years or more Enterprise in IT and/or Networking or Security requiredCisco enterprise Routers and Switches advanced requiredSDWAN technology-Silverpeak and Meraki advanced preferredWiFi Aruba, Cisco, Meraki and Aerohive-Extreme expert requiredF5 or equivalent ADC Load Balancers intermediate requiredCloud- Azure, AWS and OCI intermediate preferredNetworking monitoring and application performance tools-Solarwinds intermediate requiredOther CCNP or equivalent proven enterprise experienceOther CWNP or CWSPTravel: 1-10%DOT Regulated: NoApplicants from California, Colorado, Hawaii, New Jersey, New York City, and Washington:Salary is determined based on internal equity; internal salary ranges; marketdata/ranges; applicant's skills; prior relevant experience; certain degrees orcertifications, etc. The salary for this position ranges from $75,000.00 to $83,000.00 Salaries may be supplemented with a bonus as applicable and/or as business conditions allow.Ryder offers comprehensive health and welfare benefits, to include medical,prescription, dental, vision, life insurance and disability insurance options, as well aspaid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings planJob Category: NetworkRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability._Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. ( Employees:If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ( to log in to Workday to apply using the internal application process.#wd