Network Engineer
: Job Details :

About Us. DroneSense offers a drone software platform tailored for the unique needs of the public safety market. Our comprehensive solution equips First Responders with a complete tool set that expands situational awareness and acts as a force multiplier. Our mission-critical platform solves the challenges of scale and operational deployment across an entire organization, ultimately leading to more saved lives. Drones are a game-changer for the way First Responders carry out their various missions. DroneSense is here to serve as an integral part of this evolution in public safety. Our Culture. We are a founder-led company and our leadership team is made of experienced engineers, pilots, and entrepreneurs. Our core values are central to how we work together as a team, solve problems for our customers and make decisions. We are looking for people who see problems as opportunities, have a growth mindset, and are willing to challenge the status quo. Our team is focused on helping our customers by making their jobs easier through technology. We do this through creative problem solving and rolling up our sleeves to get the job done together. We are trying to build a diverse team and value what each individual brings to the team. We want our team members to have fun, be themselves and feel a sense of belonging at DroneSense. We're looking for an experienced Network Solutions Engineer to support customer deployments and ensure that government and public safety customers are able to use DroneSense products and services within varying network and information security environments. The role involves direct customer interaction and tool development/implementation to evaluate and troubleshoot network connectivity problems. The ideal candidate combines deep knowledge of network engineering principles with a consultative approach to client needs, helping design, deploy, and optimize deployments. You'll work closely with clients, our customer facing, and engineering teams to ensure reliable communication systems and a high quality end user experience. What Would I Be Doing?

• Engage with customer IT departments in public safety agencies to plan and test trials and deployments to ensure that network and network security problems do not disrupt deployment
• Troubleshoot connectivity problems stemming from firewalls, network proxies, and last-mile connectivity including RF, LTE, 5G, Wi-Fi, LAN/WAN, satellite communication protocols, and GPS/GNSS.
• Build tooling to help test and diagnose connectivity issues more efficiently
• Work with internal product, engineering, sales and customer success teams to improve customer experience
• Document technical solutions, configurations, and client engagements thoroughly for ongoing support and knowledge sharing
• Stay current with advancements in network technology

Qualifications

• Bachelor's degree in Computer Science, Network Engineering, Electrical Engineering, or a related field.
• 4+ years of experience in a client facing solutions engineering role
• Strong understanding of networking protocols (TCP/IP, DNS, VPN, QoS) and cloud services (AWS, Azure, GCP)
• Proficiency with network monitoring tools and protocols (e.g., Wireshark, SNMP, SDN).
• Experience with drone technology, IoT, or related fields is highly advantageous.
• Excellent written and verbal communication skills.
• A low-ego, team-first mentality.
• You know when to get your hands dirty and when to lead through influence.
• Able to execute on objectives with high level direction and minimal supervision.
• Able to travel up to 50%

Benefits -Competitive Base Pay -Stock Options -Medical, Dental, and Vision, including a medical plan with 100% employee covered premium -Company paid Life Insurance, Short & Long Term Disability -Medical FSA & Dependent Care Account -401(k) -Work from Home -Paid Flexible Time Off -Paid Sick Time -Part 107 Pilot Training & License Paid