Location: Trenton,NJ, USA
The Network Engineer, Senior is responsible for the ongoing design, maintenance, and support of all aspects of NJM's Network Infrastructure. The successful candidate will lead efforts with other members of the IT infrastructure and operations teams to delivery reliable network services.Job Responsibilities:Network Operations and SupportInstall, configure, and maintain LAN/WAN and Data Center Infrastructure ComponentsCreate reusable configuration templates to standardize the deployment of network devices and featuresMaintain disaster recovery network infrastructure in AWS and participate in annual DR ExerciseEvaluates published security advisories and remediate security vulnerabilities consistent with NJM Patch Management ProgramPerform network device OS upgrades and system patching to maintain appropriate security, vendor support, and feature setsMonitor ticketing queues and respond to outstanding requests and other assigned work ordersActs as primary technical resource on system implementation projectsMonitoring and ReportingGenerate usage, availability, and performance reports for management consumptionGenerate and analyze usage reports for capacity planningAvailability and health monitoring for network infrastructure componentsMaintain network monitoring tools to optimize monitoring capabilitiesEffectively Troubleshoot and Resolve Network Related IssuesAct as an escalation point for Service Desk and other level 1 support groups to troubleshoot network related issues.Provide 24x7 off hours support as a part of a rotating on call schedule to respond to fault alarms and escalation from level 1 support teamsCapture and analyze network packet traces to support troubleshooting effortsInterface with third-party support and service vendors when needed to ensure network remains operational at all timesNetwork DesignLeads and participates in technical PoCs efforts to evaluate network technologies and platforms and make technology recommendation based on final resultsDevelop and present network design recommendations base on common network design principlesIntegrated network security into infrastructure design architecturesActs as primary technical contact on network system implementation projectsDevelop configuration templates to help standardize network device configurationsCreate artifacts such as network design documents, Visio diagrams, Standard Operating ProceduresRequired Skills & Experience:Must demonstrate advanced knowledge of network operating system CLIs such as Cisco IOS, Cisco NX-OSAbility to develop and implement QoS policies to support critical and latency sensitive applications across the enterpriseAbility to create reusable configurations to deploy common network components using automation tools such as python or terraformAbility to use diagraming tools to effectively capture network designs and configurationsAbility to manage cloud networking infrastructure in AWS and AzureAbility to troubleshoot and resolve complex network issuesLegal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.