Network Engineer, Voice Focus - Technology ServicesDepartment: Broadband - Network Engineering Services Employment Type: Contract Location: Lubbock, TX Reporting To: Tom Lewis DescriptionJob Type
- Full-time, non-supervisory.
- Some travel is required.
- On-call duties may be required.
- Applicant must be authorized to work in the U.S. and not require sponsorship.
For contract opportunities:
- This is a remote position within the United States.
Key Responsibilities
- Primary responsibilities will include designing, implementing, and supporting telco voice service solutions, including premise-based and cloud-based solutions from Alianza, Metaswitch, Ribbon, Sinch, and TelcoBridges, among others.
- Lead/manage projects of varying complexity, which may be cross-departmental.
- Performing system upgrades and subscriber migrations.
- Directly working with clients to troubleshoot issues in existing systems.
- Documenting and diagramming networks, relevant processes, and troubleshooting steps.
- Communicating technical concepts clearly and understandably.
- Keeping up with industry developments, new technologies, and best practices.
- Improving knowledge and expertise through independent research, practice, and industry-accepted certifications.
- THIS IS A ON CALL AS NEEDED ROLE
Qualifications, Education & Experience
- A strong understanding of telco voice principles is a must.
- Proficiency with both TDM and SIP/VoIP technologies is a must.
- Understanding networking concepts and IP networks is a must.
- Hands-on experience with voice equipment from vendors such as Genband/Ribbon, Metaswitch, TelcoBridges, and related management systems is a must.
- Hands-on experience with session border controllers.
- Understanding of DC power systems.
- Understanding of safety practices in a central office environment.
- Proficiency with Windows-based computers and the Office product suite is a must.
- Good oral and written communication is a must.
- Ability to work as part of a team is a must.
- Excellent problem-solving skills is a must.
- Ability to work on multiple projects is a must.
- Attention to detail and good judgment are a must.
- Desire to learn and apply what you learn immediately is a must.
- Experience with IP network equipment is a plus.
- Experience with telco access network equipment is a plus.
- IP network certifications are a plus.
Education and Experience
- Minimum four (4) years of experience designing, implementing, and supporting telco voice systems.
- Computer/Management Information Systems, Engineering, Computer Science, or similar bachelor's degrees.
Benefits At JSI, you will have a rewarding and challenging career on every level of the organization. JSI is committed to providing our employees with the following:
- Professional growth and development opportunities.
- A diverse, dynamic, and stimulating work environment.
- Educational opportunities.
- A competitive salary and benefits package.