Location: Colorado Springs,CO, USA
Job Description
Description
We are seeking an experienced and motivated Network Operations Center (NOC) Lead to oversee our NOC team. The NOC Lead will be responsible for ensuring the stability and reliability of our network infrastructure by monitoring, diagnosing, and resolving network issues.
The ideal candidate will have a strong background in network operations, leadership skills, and a proactive approach to problem-solving and reporting.
Key Responsibilities:
* Lead and manage the NOC team, including scheduling, training, and performance evaluations. - Monitor network performance and security, identifying and addressing issues proactively.
* Coordinate incident response and resolution efforts, ensuring minimal downtime for network services.
* Develop and implement NOC processes and procedures to improve efficiency and effectiveness.
* Collaborate with cross-functional teams to support network changes and upgrades.
* Maintain documentation of network configurations, incidents, and procedures.
* Provide regular reporting on network performance, incidents, and resolutions to management.
* Stay updated on industry trends and emerging technologies to enhance network operations.
* Ensure compliance with internal policies and regulatory requirements.
Qualifications
Qualifications:
* Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience) with 9 years experience, or additional experience in lieu of a degree.
* 5+ years of experience in network operations or a related field, with at least 2 years in a leadership role.
* Strong knowledge of networking protocols (e.g., TCP/IP, BGP, OSPF) and network infrastructure (e.g., routers, switches, firewalls).
* Experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG).
* Familiarity with ITIL processes and best practices. - Excellent problem-solving and analytical skills.
* Strong communication and interpersonal skills, with the ability to work collaboratively with technical and non-technical teams.
* Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+) are a plus.
Preferred Skills:
* Experience with cloud networking and services (e.g., AWS, Azure).
* Knowledge of cybersecurity principles and practices.
* Familiarity with scripting or automation tools (e.g., Python, Ansible) is a plus.
Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Overview
SAIC is a premier Fortune 500 technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.