Network Operations Center Technician
: Job Details :


Network Operations Center Technician

pro/source

Location: Miami,FL, USA

Date: 2024-12-12T13:20:13Z

Job Description:
Our enterprise client is looking to grow their Network Operations team, and seeking several level 1 NOC Technicians to join them on a contract basis (with a strong potential to extend or go perm). Job Specs:•Monitor Enterprise network tools (OpenNMS, WUG - What's up Gold, Slack, and Home Assistant) for outages and incidents of all network equipment and peripherals, UPS's, and Carrier Circuits.•Manage outages and incidents via Service Now ticketing system and escalate to network team via phone calls.•Escalate carrier outages and issues with the associated carrier.•Run reports from IP Database to check overall network health and escalate any issues found.•Monitor NOC email mailbox.
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