Location: Port Chester,NY, USA
PRIMARY PERFORMANCE RESPONSIBILITIES:
* Cables, configures and installs local and/or wide area network (LAN/WAN) hardware and software including computer workstations, e-mail servers, file servers, network operating systems, menu systems, Student Information Systems, Financial Information Systems, Computer-managed Instruction (CMI) systems, Wireless connection devices.
* Installs and supports approved third-party local area network and ILS (Integrated Learning Systems) providers.
* Provides on-site coordination and support for sub-contractors (e.g. sub-contractors would handle building-wide wiring for computer installation, while incumbent wires one room only).Troubleshoots local and/or wide area (LAN/WAN) hardware and software conflicts and problems.
* Responsible for the support and maintenance of network operating systems;
* Provides requested or required upgrades and patches;
* Provides requested or required configuration changes to local area networks;
* Provides networked switching configurations and upgrades to LAN/WAN networks;
* Maintains and operates required data backup software;
* Maintains and operates required Anti-Virus software;
* Maintains workflow in a recorded Helpdesk Database application;
* Responsible for the support and troubleshooting of LAN and/or WAN connectivity.
* Researches and evaluates new LAN technologies and attends training sessions as scheduled.
* May do some training of users in the use of hardware/software in the course of a service call; apprises training staff of further training needs in district.