Network Support Architect
: Job Details :

Producing a process map of all of the processes and their high-level interfaces, to ensure integration, consistency and continuity across all processesDesigning secure and resilient technology architectures that meet all the current and anticipated future IT requirements of the organizationEnsuring that the design of all processes, roles, responsibilities and documentation is regularly reviewed and audited for efficiency, effectiveness and complianceDesigning measurement methods and metrics to support the continual improvement of service provision and all supporting processesProducing and maintaining all aspects of IT specification, including the overall designs, architectures, topologies and configurations of the infrastructure, environment, applications and data, and the design documentation of all IT systemsRecommending proactive, innovative IT solutions for the improvement of IT design and operation whenever and wherever possibleTranslating logical designs into physical designs, taking account of business requirements, target environments, processes, performance requirements, existing systems and services, and any potential safety-related aspectsCreating and maintaining IT design policies, philosophies and criteria, covering all areas including connectivity, capacity, interfaces, security, resilience, recovery, access and remote access, and ensuring that all new services meet their service levels and targetsWorking with capacity management and reviewing IT traffic volumes and requirements, identifying trends in traffic flows and levels of serviceProposing design enhancements to IT infrastructure, capacity changes, continuity, backup and recovery arrangements, as required, and being aware of operational requirements, especially in terms of service levels, availability, response times, security and repair timesReviewing IT costs against external service providers, new developments and new services, initiating proposals to change IT design where appropriate cost reductions and benefits can be achieved, in consultation with Technical Services managementProviding advice and guidance to management on the design and planning phases of IT systems, to ensure that requirements (particularly capacity, recovery, performance and security needs) are reflected in the overall specificationsProviding advice and guidance to all areas of IT and business management, analysts, planners, designers and developers on all aspects of IT design and technologyInterfacing with designers and planners from external vendors and service providers, ensuring all external IT services are designed to meet their agreed service levels and targetsPlaying a major role in the selection of any new IT infrastructure or technology solutionsAssuming technical responsibility for IT standards, policy and design for all significant projects or major application areas, assisting with the impact assessment and evaluation of major new IT design optionsTaking full responsibility for the design aspects of all stages of the lifecycle of IT systems, including investigation, analysis, specification, design, development, construction, testing, maintenance, upgrade, transition, operation and improvementConstructing, interpreting and monitoring test plans to verify correct operation of completed systems against their design objectivesWhere required, assessing changes for their conformance to the design principles, including attendance at CAB meetings if appropriateManage strategic Technical Services projects as directedDirect the management of telecommunications, desktop, and network initiatives as assignedPrepare and manage departmental budgets in a cost effective mannerEnsure appropriate staffing and provide departmental leadershipOn call 24x7 for operational emergencies requiring management attentionOther duties as assignedPhysical Requirements:Must be able to remain in a sitting stationary position for extended periods of timeConstantly operate a computer and other office machineryMay be required to lift up to 75 poundsFCBI is an equal opportunity employer. Requirements Bachelor's degree in MIS, Business Administration, or related fieldFive-Ten years managing, designing, and implementing network, desktop, and telecommunications solutionsExperience in CISCO network design, telecommunications, and desktop managementStaff development experienceTime management, organizational, and effective communication skillsAbility to work independently, meet deadlines, and maintain a high level of confidentialityMust successfully pass background investigation according to company policyMust be able to get along with co-workers and work effectively in a team environment