A&M Technologies, Inc. has an opening for a Tier II Network Technician to support the customer's computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling. The job duties of the Tier II Network Technician are as follows:
- The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices.
- Respond to and resolve incident tickets.
- Draft and implement standard network change requests.
- Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
- Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
- Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).
- Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).
- Configure and troubleshoot layer 2 switching (VLAN's, Port Security, Thin Configs).
- Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS.
- Familiar (doesn't need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE. Familiar with Visio, ServiceNow, and Confluence.
- May have up to 10% COMSEC responsibilities.
Requirements Required Clearance: TS/SCI with CI Poly Candidate must have 7 years of experience that can be a combination of work history and education. This equates to a Doctorate and 0 years, master's and 1 years, bachelor's and 3 years, associates and 5 years or HS diploma and 7 years. Additional required qualifications include: Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2. Additional required qualifications include:
- Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model.
- Working knowledge of basic routing fundamentals.
- Ability to travel 25 percent of the time.
- In order to be considered for this position, you must have a valid driver's license and an acceptable driving record.