Location: Salem,WV, USA
Job Title: New Accounts Representative/Teller
Job Summary:
West Union Bank location in SALEM, WV, is looking for an enthusiastic person to join our team as a full-time New Accounts Rep./Teller! West Union Bank encourages you to do your best and provides room for you to grow, both in your skills and in your career. Our company is a fun and rewarding place to work. We greatly value educating our staff and providing excellent customer service. We will give you opportunities to help your local community, both in and outside of your branch. Our business has successfully operated for over 130 years because we are driven by our commitment to our customers and employees. In order to represent our company, you'll need excellent interpersonal skills, enjoy helping people, have an interest in learning new tasks, and thrive in a high-energy environment. Previous New Accounts/Teller experience preferred. You will open, process, and do file maintenance for deposit accounts. You will also perform teller duties, including wire transfers. To be successful, you will need to stay up to date on key regulations and bank policies.
Benefits:
Job Duties:
Opens and processes new demand and time deposit accounts including Prime Interest Accounts, IRAs, certificates of deposit; understands and is able to explain all disclosures given to customers. Provides customers with information on deposit accounts, rates, service charges, restrictions, and other relevant account information. Orders checks, debit cards, provides starter checks, and may perform wire transfers. Researches and resolves problems. Responds to customer inquiries on account status. Maintains files on accounts. Refers customers to other departments as appropriate. Keeps informed of changes in bank services or procedures. Complies with Bank Secrecy Act, Anti-Money Laundering, GBLA, OFAC and USA PATRIOT Act including Customer Identification Program for new customers, accurately completes new account activity profiles, identifies high-risk accounts at account opening, and reports suspicious activities to supervisor. Performs all teller duties. Must be knowledgeable about the process of resolving compromised debit cards. Must be able to complete error resolutions for customers. Maintains daily reports, closes accounts, and files all branch new accounts work. Works on Teller Line as needed. Duties as assigned.
Job Skills: