Job DescriptionAudit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. This position is PART-TIME.Essential Job Functions
- Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
- Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
- Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing.
- Prepare and input statistics and income journal sheets for preparation of daily reports.
- Balance and close all bank ticket codes, daily.
- Run night audit final after ensuring all revenues are in balance nightly.
- Perform the duties of a Front Desk Clerk including express checkouts.
- Assist the Night Manager/Night Audit Supervisor as requested.
- Assist PBX in taking and placing wake-up calls, as needed.
- Perform the duties of a bell person as requested.
Knowledge, Skills, and AbilitiesThe requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strong attention to detail to spot errors in documents and discrepancies in transactions, accounting, and other reports.
- Ability to accurately solve mathematical problems with few to no errors.
- Capable of multitasking to answer phones, attend to guests, and other tasks.
- Capable of efficient time management.
- Possess sound judgment and decision-making skills.
- Capable of being resourceful, highly organized, and customer focused.
- Be an ambitious, energetic team player with a drive to grow in the career in hospitality.
- Must be able to work in a fast-paced environment.
- Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
- Must be willing to assist co-workers with their job duties.
- Must be able to learn new tasks quickly and thoroughly.
- Must follow all appropriate policies and procedures.
- Must possess excellent organizational skills.
- Must be able to meet personal appearance and cleanliness or hygiene standards.
- Must be able to effectively manage time.
- Must have excellent work history and attendance record.
- Must be able to work flexible hours, weekends, and holidays.
Education and Experience
- High School Diploma or equivalent required.
- Experience in auditing, especially in the hospitality industry, preferred.
- Experience with computer systems and office equipment required.
- Pay based on experience.
Physical Requirements
- Must be able to endure long periods of standing and walking throughout an 8-hour shift.
- Must have close visual acuity to perform an activity such as: preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.
- Must be able to repeatedly bend and kneel while reaching below waist height at the front desk.
- Must be able to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
- Must possess good dexterity of hands/fingers, such as for gripping, pinching, writing, and typing.
- Must be able to endure constant repetitive movement (typing, writing, etc.) for long periods of time.
- Must be able to communicate verbally to guests and comfortably use a phone system.
- Must be able to adequately move about the hotel area to complete tasks.
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