Job Type Full-time Description
- Run journals from all credit card and computer systems.
- Audit reports and Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
- Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations.
- Make corrections and adjustments and handle any computer issues that may arise.
- Review and correct discrepancies in the Front Desk System.
- Ability to communicate effectively with guests, vendors, and other associates.
- Ability to adhere to all applicable Federal, state, local, safety, and health standards.
- Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed.
- Ability to accurately reports information.
- Ability to scrupulously follow all StepStone and hotel policies and procedures.
- Attend required Hotel meetings.
- Professionalism and Style Expectations
Requirements These are required of every associate.
- Minimum lifting of 20 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity, standing.
- Minimum pulling of 20 pounds.
- Other duties may be assigned by the immediate supervisor or General Manager.
- Must have a comprehensive knowledge of service standards, guest relations, and etiquette
- High school education and relevant training and experience required. Additional education preferred.
- CPR training and first aid training preferred.
We are Equal Opportunity Employer.