Night Auditor/Front Desk Clerk
: Job Details :

Job Summary: Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests' needs, included, but not limited to, registration, checkout, and cashiering.BenefitsMedical and Dental InsurancePTO - up to 40 hours after the first year of employmentCompetitive Pay401(k) Retirement Savings PlanLife InsuranceDisability InsuranceHotel Room DiscountsOngoing Training and Career DevelopmentResponsibilitiesReview all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in houseExplain and provide any promotional items to each guest checking inRespond promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be metBalancing the End of Day transactions and turning over the new business dayCover other areas of hotel as neededDocument any guest accidents by completing the accident report formComplete the maintenance log whenever a complaint is reportedMaintain all areas of the front desk and gift shopTake the initiative to greet guests in a friendly and warm mannerOther duties as assignedThis position will be covering the 2-night audit shifts and up to 3-front desk shifts.QualificationsHigh School diploma/GED requiredPrevious experience in hospitality preferredCustomer service experience requiredExperience handling cash, credit card procedures, and use math conceptsAttention to detail and organizedAbout Us: At Regency Hotel Management, hospitality is who we are â and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.#J-18808-Ljbffr