Job Type Full-timeDescriptionHoliday Inn Express & Suites Charlotte - Ballantyne is looking for a part-time night auditor to join our hospitable family!!Role expectations:
- Run audit reports and journals from all credit card and computer systems.
- Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary.
- Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations.
- Make corrections and adjustments and handle any computer issues that may arise.
- Ensure all reports and backup vouchers are complete and filed properly.
- Review and correct discrepancies in the Front Desk System.
- Coordinate with the front desk closing to facilitate a smooth operation of file maintenance and reset of systems for next-day operations.
- Ability to communicate effectively with guests, vendors, and other associates.
- Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed.
- Attend required Hotel meetings.
- Projects and assignments are completed thoroughly, professionally, and with care.
- Adjusts to high-pressure conditions and is open to change.
- Assumes responsibility for personal growth and development.
- Conducts himherself (acts and dresses) professionally at all times; sets standards for all associates.
- Conveys company information, decisions, or problems to appropriate parties on a timely basis.
- Works to resolve disagreements and is respectful of peers and co-workers.
RequirementsJob Requirements
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, typing.
- Other duties may be assigned by the immediate supervisor or General Manager.
Additional responsibilities specific to you are:
- Opera operating system experience preferred.
- Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations.
- Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates.
- Must have excellent mathematical and computer skills.
- At least one year of relevant experience preferred.
- CPR training and first aid training preferred.
EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.