Job title: Night AuditorDepartment: Guest Relations Reports to: Guest Relations ManagerThe mission of Sandy Cove Ministries is to help people connect with God and each other in order to be transformed into the image of Christ, through His Word, His creation and community.Position Summary: This position is responsible for the processing and verifying financial transactions, providing excellent customer service and support, ensure safety of guest, and process overnight audit procedures.Position Purpose: Provide an enjoyable and safe experience for Sandy Cove guests so that they can connect with God and each other by providing services in a variety of roles where most needed. Role Qualifications:
- Personal relationship with Jesus Christ
- High school diploma
- Customer service experience (At least 1 year)
- Basic mathematical skills
- Working knowledge of Office 360
Essential Job Functions/Responsibilities:
- Complete daily tasks on the Audit Responsibilities Checklist which include balancing all cash, credit card, check, and gift certificates payments, processing end of day reports, and ensure accuracy/completeness of inventory.
- Provide overnight customer service to guests and fulfill guests' requests
- Address guest concerns and ensure their safety and security
- Utilize a property management system to verify and reconcile check in/check outs and payments
- Prepare/verify guest packets and key cards for use and distribution
- Prepare for morning activities including check outs, coffee for guest, etc.
- Perform all other reasonable duties as assigned
Essential skills and experience:
- Excellent communication skills
- Willingness to help others
- Must have working knowledge of Microsoft 360
- Ability to learn and work in multiple systems
- Ability to work in a fast-paced environment and under pressure
- Strong proofreading skills
Reporting to this position: NonePhysical demands of work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, the employee will be required to stand for long periods of time, sit, walk, stay up during late night/early morning hours, bend, and lift up to 25lbs. Work environment: While performing the duties of this job, the environment will have minimal noise.