Job DescriptionWhat you will be doing
- Perform all daily audit functions for front office and each outlet of the hotel.
- Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
- Complete back-up of front office computer system and night audit program daily (if applicable).
- Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
- Understand, know and follow management company's accounting and credit policies and procedures.
- Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.
Location Description 40 Dalton Street, Boston, Massachusetts 02115 With a unique glass building that offers stunning panoramic views of the Boston skyline, Hilton Back Bay hotel is the perfect setting for world-class shopping, dining, business meetings and events. Our hotel offers 15 meeting rooms with over 15,000 sq. ft. of meeting and event space and is across the street from Hynes Convention Center. Looking to see a Boston Red Sox game? We are located within walking distance of Fenway Park. RequirementsWhat we are looking for
- Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!