Location: Vineland,NJ, USA
Now is the time to join G.E. Mechanical!NIGHT SHIFT DISPATCHERG.E. MECHANICAL, LLC OVERVIEWG.E. Mechanical, LLC offers you more than just a salary and more of what makes life exciting and interesting. Beyond a competitive base salary with medical, vacation, holiday, and 401(k) benefits package, G.E. Mechanical offers you the opportunity to run your own projects, control over the daily decisions that accompany any job and unlimited growth opportunities. Our team is our greatest asset. The level of service provided by our team is what differentiates us from our competitors. We demonstrate a partnership mentality throughout the company that allows us to provide the highest level of service to our customers in the most efficient manner. They take our business personally, just as we do. We want you to be the one who helps take us to the next level. If you're looking for more out of your career, for more out of life, then it's time to break-out of your comfort zone and reach out today.G.E. Mechanical LLC is a leading full-service mechanical contractor, headquartered in Vineland, NJ and serving all of New Jersey. Family operated since 1984, G.E. Mechanical has provided a full range of refrigeration, HVAC, plumbing, drain cleaning, and environmental services to commercial, industrial and residential customers.POSITION OVERVIEW:The main duty of the dispatcher is to interact with field technicians in real time by assigning service calls and other job-related assignments. Also, additionally responsible for real time updates of service call status and maintaining the dispatch board, which is a critical function to keep the schedule current and organized at all times.POSITION SCHEDULE:The Night Shift Dispatcher schedule is full time. Monday - Friday, 6pm-3am * JOB RESPONSIBILITIES Create, open, and close work order requestsCreate and edit purchase orders for work orders and truck stockPlan, schedule, and dispatch technicians to the appropriate customer, based on technician's skill set, location, and priority of customer needsFull ownership of the G.E. Mechanical dispatch board, ensure all work orders are moved to the appropriate locations and are completed in a timely mannerScreen phone calls and direct them to the proper departmentTake service requests from customers to create work ordersCreate new customers in software programEnsure proper work order times are entered into software programUtilize GPS tracking software to run truck reports, cross reference ticket times, locate and dispatch techniciansOther duties as directed JOB REQUIREMENTS Ability to multitask in a fast paced, ever-changing environmentStrong verbal & written communication skillsDispatch & data entry experience is requiredAble to work with minimal supervision, make prompt and decisive decisionsExtreme attention to detail is necessaryProficient in Microsoft (Word, Excel, & Outlook)Minimum typing speed of 65 wpmOther duties as directed Rewarding Your Performance * Company paid vacation and holidaysCommission and company bonus available based on performanceCompany health care, vision, and dental benefits401k plan with Company matchCompany paid life insuranceEducation and training provided with monetary incentives available for completed education coursesWebsite link: Mechanical, LLC is an Equal Opportunity/Affirmative Action Employer with a strong commitment to the achievement of excellence and diversity among its workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.