Location: Austin,TX, USA
About The Chefs' Warehouse
The Chefs' Warehouse, Inc. ( combines exceptional quality and brand building with broadline food service distribution for more than 35 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 2,000 artisan producers of the world's finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 35,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.
Mission: The mission of The Chefs' Warehouse is to provide the world's greatest ingredients to the world's best chefs.
Our C.H.E.F.S. Values:
Curious & Creative
Hungry For Food & Results
Entrepreneurial
Forward Thinking & Flexible
Supportive (Of Peers & Chefs)
Position Summary: The Office Clerk must be organized, well-spoken, and friendly. Successful candidates must have a sincere customer service-oriented demeanor to assist Drivers, Warehouse Employees, and Vendors.
What you'll do:
* Answer incoming calls from customers or contacting customers for clarification of orders received
* Assist dispatch team to receive late purchase orders and create pallet tags labels if needed
* Ensure orders are modified and assign throughout shift to aid routing and shipping operations; monitoring work assignment window, add-ons, shorts, pack-outs, substitutions, open prices and double orders
* Responsible for communicating shorts to shift supervision so that internal searches can be exhausted;
* If shorts identified, coordinate by generating the short report and other reports (package and trip recap)
* Ensure that all final invoices/manifests match and have been verified and modified prior to preparing driver folders with turning on assign company phones as well; Assigning drivers to routes and truck numbers, Generate route sheet into Produce Pro system, dispatch drivers
* Verify paperwork received for any Inbound-DC transfer (Austin, Houston, THK etc );
* Assist dispatch team and order pullers if any issues arise with product at dispatching; re-assign, substitutions, short chases and assign critical care orders
* Communicate internally requests from Customer Service, Procurement, Sales, Dispatch during and prior to shift ending; special request, pick up slips (RMA), pricelist, signature only etc....
* Be familiar customer profiles and slot locations of products in warehouse;
* Restock any office supplies as needed;
* Must follow all GMP, HACCP and security rules relating to food safety standards;
* Must support night shift supervision in all aspects including any other duties assigned for operational success.
About you:
* Minimum of High School diploma or GED educational background;
* Dependable, punctual, and reliable are a must for the position;
* Professional, outgoing, personable, and a good conversationalist;
* Meet all accuracy standards and service observation;
* Strong written and verbal communication skills are essential;
* Possess proficient computer skills to navigate and multitask in multiple operations;
* Able to work night shift hours Sunday-Friday (5:00 pm until all work complete as assigned)
Preferred
* Food service and/or retail produce knowledge
* Bilingual communicator both in English and Spanish
#LI-TC1
The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.
Perks & Benefits:
* Paid Vacations, Paid Holidays
* Health, Dental and Medical Benefits
* Weekly pay
* Life Insurance
* 5% above cost for our high-quality food products
* Employee discounts for travel and events
* 401k
* Employee Stock Purchase Plan
The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce.
Other details
* Pay Type Hourly
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* Austin, TX, USA