Hello, Hope you are doing well ! Let me know if you are interested in below position. Position - NOC Engineer Location - Wilmington, Delaware (Onsite) Duration - Fulltime Position Experience managing, supporting, and deploying network infrastructures.
- Strong ability to diagnose server or network alerts, events, or issues.
- Understanding of common information architecture frameworks
- Good oral and written communication skills, and ability to address conflict with others constructively.
- Minimum of 1 year of experience in monitoring complex environments using industry standard monitoring tools.
- Contact on-call personnel to communicate new events depending in Priority.
- Escalate All Major Incident Candidates to the Incident Management team, on-call resources, or management.
- Participate in Major Incident bridge calls to provide real time data for monitored systems.
- Document activities performed in associated tickets.
- Manually Monitor processes/system not covered by automated monitoring tools.
- Remotely access systems to perform initial resolution attempt.
- Flexible to work in any shift.
- Good communication skill to interact with both customer and end user over phone and through email.
Thanks & Regard Roshan Singh 972 ### #### Ext- 336 Mob - 209 ### #### Saxon Global ...@saxonglobal.com