NOC Technician Location: Houston, TX, 77073
About Ezee Fiber Founded in 2021, Ezee Fiber is a rapidly growing fiber telecommunications company based in Houston. We provide affordable and reliable multi-gig internet service to residential, business, and government customers through our 100% fiber-optic network. Our commitment to exceptional customer service, lightning-fast internet speeds, and transparent pricing sets us apart. We support our customers with local teams who live and work in the communities we serve across Texas and now in New Mexico. Job Summary: The NOC Technician will be responsible for monitoring and maintaining the network and systems of the organization. They will work closely with other NOC professionals to ensure that all systems are running smoothly and efficiently. The NOC Technician will also be responsible for troubleshooting and resolving any issues that arise. Key Responsibilities:
- Monitor network and systems to ensure they are running smoothly
- Troubleshoot and resolve any issues that arise
- Work closely with other NOC technicians to ensure that all systems are running efficiently
- Document and troubleshoot all network, system issues, and resolutions
- Stay up-to-date with the latest technologies and trends in network and system administration
Qualifications:
- Bachelor's degree in Computer Science or related field
- 5+ years of experience in network ISP and system administration
- Experience with monitoring tools such as SolarWinds
- Strong troubleshooting skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Pay & Benefits: - Competitive compensation package
- Health, Dental, and Vision insurance
- 401k match
Join Ezee Fiber and be part of a dynamic team that is transforming the telecommunications industry with cutting-edge technology and exceptional customer service. Apply today!