Now Hiring Full Time Backroom
: Job Details :

The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Responsibilities: Role models exceptional customer service Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Acts as Manager on Duty in adherence with company policy and procedure Ensures store team executes tasks and daily activities in accordance with store plan; reprioritizes as needed Addresses immediate customer service issues and provides appropriate coaching to Associates Exercises discretion regarding customer service policies in order to satisfy customers Maintains proper Associate coverage in service areas for a positive customer experience Ens...Backroom, Customer Experience, Customer Service, Retail, Associate