Location: Austin,TX, USA
Emergency Services Manager
Austin, TX
Shift: Full-time Nights (No Weekends)
7P-7A,preferred but some flexibility on shift as long as hitting 40 hours a week- could do 10 hr shifts Sun-Thurs for example
Job Summary
The Manager ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the unit/department. The Manager monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of facility objectives.
Job Responsibilities
You will help create a superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes. Ensure adherence to standards of care.
You will support efforts to reduce variation in clinical practice and improve efficiency, effectiveness, and cost. Ensure a culture of accountability and transparency in the provision of care.
You will support the achievement of internal/external benchmarks, accreditations, and designations.
You will ensure compliance with all policies, procedures, and regulatory standards.
You will ensure equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
You will manage admissions and discharge processes to ensure efficient throughput and high quality, patient-centered care.
You will facilitate effective interdisciplinary care coordination within and across departments.
You will ensure staff with appropriate clinical competencies are assigned to meet patient care needs.
You will manage nursing practice and unit operations. Monitor and evaluate the provision of nursing care in accordance with established policies/procedures to ensure patient and family needs are assessed and met.
You will provide leadership in attaining and sustaining an unparalleled patient experience.
You will instill accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
You will review various feedback mechanisms and help identify opportunities to improve customer/patient satisfaction. Support the development and implementation of strategies to elevate the patient experience.
You will leverage various feedback mechanisms to benchmark performance and identify opportunities to improve patient satisfaction.
You will ensure compliance with evidence-based practices that enhance patient experience and customer service.
You will collaborate with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
You will support a patient-first philosophy and engages in service recovery when necessary.
You will manage staff scheduling. Maintain staffing in accordance with patient care needs and established productivity guidelines.
You will manage operating expenses, including the utilization of supplies and equipment. Identifies cost reduction opportunities and implements actions to achieve savings.
Job Qualifications
Min 3 year of ED experience in a managerial role with the acute care setting
Graduate of an accredited nursing school
Bachelor's Degree in Nursing- required
Registered Nurse with Texas state licensure or licensure from a state within the Nursing Compact. If working under compact license, must have current state license within 90 days.
BLS certification as per Client Healthcare policy
ACLS certification as per Client Healthcare policy
NRP certification as per Client Healthcare policy
Certification in area of specialty - preferred
Additional Information
Replacement- Manager promoted to Director
7P-7A,preferred but some flexibility on shift as long as hitting 40 hours a week- could do 10 hr shifts Sun-Thurs for example
48 bed ER
90 FTEs when fully staffed
Level 2 Trauma center