GENERAL SUMMARY:To perform clerical duties associated with the staffing and scheduling of all nursing personnel in accordance with standard operating procedures.PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Monitors staffing needs on a shift-by-shift basis and assists with obtaining necessary resources to support the units by contacting central staffing RNs. Performs identified daily operations to use for deployment of central staffing RNs.
- Responsible for all aspects of the scheduling system. Responsible for the upkeep and accuracy of the changes.
- Assigns professional and support staff to nursing units in accordance with established staffing models.
- Inform appropriate personnel of staffing problems and assist with making adjustments to overall schedule.
- Record call-ins or overtime worked by personnel into electronic scheduling system to ensure accurate distribution of hours.
- Obtain necessary personnel to fill in for absent employees by assigning SRP personnel and reassigning other personnel.
- Maintain all records, logs, and files concerning staffing activities and prepare special and routine reports
- Performs general duties within staffing office, relaying messages, logging call-ins, assisting customers, answering telephones, calling staff for additional shifts and canceling shifts as needed in the most cost effective manner.
- Prepare and analyze statistical reports including the development of new reports.
- Prepares and distributes reports in a timely and accurate manner
- Print and maintain staffing worksheets.
- Perform other related duties as required.
- Provide new employees with information regarding hospital and department policies and procedures.
- Attend required meetings, in-services and educational programs.
- Assist with maintaining personnel data in the electronic database.
- Provides information and monitoring of budget for manger review.
EDUCATION/EXPERIENCE REQUIRED:
- High School diploma or G.E.D. equivalent is required.
- One to three years of related staffing, scheduling or healthcare business experience required.
- Basic knowledge of nursing positions and understanding basic nursing staff patterns is strongly preferred.
- Previous experience with automated staffing and scheduling software preferred.
- Experience in Microsoft Office (Word, Excel and Outlook) required.
- Basic computer data entry skills with report development knowledge required.
- Must be highly organized and thrive in a high pace setting while meeting multiple deadlines.
- Excellent customer service skills.