Nutritional Support Coordinator
: Job Details :

**This is a remote/telecommute position. Candidates must reside in the United States to be considered.Job Title: Nutritional Support CoordinatorSalary Range: $19.00 - $23.00 per hourLocation: RemoteWe are seeking a part-time or full-time qualified nutrition support associate to join our team in an on-site/hybrid position. As a team member, you will play a crucial role in promoting and maintaining the health and well-being of our patients. If you are passionate and looking for a rewarding and dynamic role, we invite you to apply and join our dedicated team.What makes us different?As a healthcare technology company, we provide virtual collaboration with patients. Our Nutritional Support Coordinators are either in-office or remotely based to provide care to patients across the United States. We work differently from traditional settings by reaching patients on their schedule via empowering telehealth conversations. Long- and short-term care centers come with unique pros, but staffing shortages, weekend work, and a lack of managerial support can promote an unhealthy and undesirable work-life balance. Here at Cosán, we value you and your family's needs and provide an exclusive Monday through Friday position. Cosán understands the importance of a positive work environment for employee retention and satisfaction. That's why we are committed to learning and gathering feedback directly from employees to make changes that benefit our organization.The ideal teammate would be:An extension of the provider to help close the gaps in your patient's care. As part of our amazing team, you will build a rapport with your patients through telehealth calls as you support them through services such as nutritional counseling to assess their dietary needs, health goals, and lifestyle factors. You will work with patients and their providers to provide educational guidance on developing meal ideas, developing and maintaining healthy eating habits, and providing support in maintaining weight related health goals and wellness needs.In addition, you will advocate for their nutritional needs by utilizing active listening skills, investigating patient concerns, documenting appropriately, and communicating professionally with the patient's care circle to advocate a resolution to those needs.The ideal teammate would be able to:Manage and support patients' nutritional needs via phone conversationsDemonstrate fluency in multiple languages to facilitate clear and accurate communication with a diverse patient base.Ensure that daily production goals and quality metrics are met within standards set forth by Cosán GroupComplete individualized patient nutritional care plans and perform coordination services via our software platformGather pertinent information related to patients' nutritional needs and dietary needsMonitor and follow-up with nutrition related aspects of various chronic conditions and medicationsMaintain frequent contact with patients to provide nutritional support, coordination of care related to nutrition and manage compliance with the care management programs to increase positive outcomesCollaborate with Cosán clinical team members, providers, and other members of the patient's healthcare team to endure a coordinated and cohesive approach to patient careDocument all communications with patients, their caregivers, and their providers accuratelyCommunicate to and from facility or practice care clinicians regarding patient needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurateAdhere to documentation protocols and best practices for daily workflow, escalation of client issues, comprehensive care plans, and internal communicationsExhibit excellent customer service skills demonstrated by positive feedback from customers and patientsDemonstrate an ability to develop and build trusting relationships with patients and partner practices with a true passion for caring for patients and guiding them in their health journeysHave an ability to stay flexible and quickly adapt to new processes, software changes, and priorities with a positive attitude and a willingness to learn new skills on a continuous basisMust be an empathetic and active listener with the ability to thrive both as a team member and independently in a fast-paced environmentRequired QualificationsSee license/certification/education sectionAbility to translate medical information, instructions, and documents as needed to ensure comprehensive understandingPrevious adult in-home, in-facility or remote chronic conditions care management addressing nutritional needsPrevious experience in nutritional care management preferredDemonstration of fundamental nutrition knowledge and nutritional education and coaching skillsWork Requirements:To ensure an ability to work effectively remotely (while at home), the following is required:A high-speed, reliable broadband internet connectionCosán will provide computer and telephonic equipment appropriate to meet the job requirementsA dedicated space isolated from interruptions to ensure you, your patients and office staff have continuous privacy to accomplish daily activities and protect member confidential information (per compliance with HIPAA privacy laws)In addition to awesome teammates, we also offer:Part-Time and Full-Time positionsPaid Time OffPaid Company HolidaysMedical/Dental/Vision InsuranceComplementary Life InsuranceBenefits Hub featuring local and national discounts401k planOptional short-term, long-term disability, critical illness & accidentAll the necessary equipment to do your work (e.g., laptop, monitor, headset etc.)Monthly stipend to support internet access for remote workersEmployee Assistance Program, including mental health resourcesFull-Time Benefits:401(k)Dental insuranceDisability insuranceHealth insuranceLife insuranceOn-the-job trainingOpportunities for advancementPaid time offPaid trainingVision insuranceMedical specialties:GastroenterologyGeriatricsHome HealthInternal MedicinePrimary CareUrologySchedule:8/10/12-hour flexible arrangementsDay shiftMonday to FridayNo nightsNo weekendsWork setting:TelehealthExperience:Computer Skills and EHR/EMR: 2 years (Required)Clinical experience: 2 years (Required)Care Coordination, Nutritional Counseling, Care Planning, or Chronic Care Management: 1 year (Preferred)Language:EnglishBilingual/Spanish is a plusLicense/Certification/Education:Registered Dietetic Technician, orCertified Nutritionist, orCertified Health Coach, orDegree in Dietetics or NutritionX5OrURmp0z