Location: New York,NY, USA
VIVO Infusion LLC Clinical Operations Manager RN New York Brooklyn Heights Manhattan Upper East Side & NOMAD Staten Island About This PositionVivo Infusion is looking for a Registered Nurse or Nurse Practitioner with leadership experience a passion for team building and quality patient care to support our well established NYC regionThe individual in this role will enjoy a flexible hybrid schedule working typically 2 days from a remote home office and 3 days providing on site support for the team The Clinical Operations Manager is responsible for overseeing all patient care activities and daily clinical operations managing a team of approx 30 healthcare professionals and ensuring a safe and efficient environment while adhering to budgetary expectations and regulatory functionsOur ideal candidate would be a hands on self motivated RN or NP with dynamic patient care multi site leadership and business operations experience that will drive a culture of accountability and empathy Compensation110### ####00 year base salary10 Annual Bonus potentialPrivate Equity for the Greater Good Company wide Employee Ownership Program Benefits OfferedMedical Dental Life VisionOption for HSA includes Employer Contribution401K with Match up to 4PTO Accrual 4 WeeksyearWellness Reimbursement ProgramTuition Assistance ProgramEmployee Referral Bonus ProgramEmployee Assistance ProgramShort & long term disability& More Reports To Regional Operations DirectorEmployment & FLSA StatusFull TimeExemptMonday Friday LocationsBrooklyn Heights 26 Court ST Suite 1210 New York NY 11242Manhattan Upper East Side 175 East 96th Street at 3RD Avenue New York NY 10128Manhattan NOMAD 1140 Broadway Suite 804 New York NY 10001Statan Island 78 Todt Hill RD Suite 110 Staten Island NY 10314 QualificationsCurrent and valid state professional New York Nurse or Advanced Practitioner licensure required Additional licensure in New Jersey preferredGraduate of accredited Nursing Bachelors degree program required2 4 years of healthcare experience required Minimum of 1yr IV experience required2 years of experience managing or supervising direct reports and business operations required Experience managing teams in multiple locations preferredCurrent CPRBLS certification requiredValid Drivers License and insured reliable transportation to meet travel expectations Tavel within the supported region requiredAdditional Qualifications Must have a demonstrated record of and commitment to safety; dedicated to clinical and customer service excellenceThe ability to provide excellent leadership and assist with change management is important in this positionMust possess outstanding communication and interpersonal skills with the ability to train clearly communicate and present to a varied audience Must be able to communicate professionally and effectively with other staff members patients and physiciansProficient knowledge of computers Microsoft Suite CRM software and database experience Primary Role ResponsibilitiesOversees and manages patient care and daily operations within the infusion centers within ones territoryFosters an environment that upholds company policies procedures mission values and expectationsExecutes protocols and quality initiatives to improve clinical outcomes and patient experienceDirectly oversees teams of Advanced Practitioners Registered Nurses Certified Medical Assistants Administrative Assistants and other clinical staff licensed and unlicensedResponsible for directly managing all team members including holding weekly 11s creating and upholding specific measurable goals SMGs creating and upholding team scheduling approving timecards training new team members and working directly with the HR team to manage recruitinghiring conducting interviews terminations performance evaluations disciplinary process documentation and reporting within the guidelines of Vivo Company policyDevelops and maintains effective communication and working relationships with external community partners resources staff co workers physicians and patientsManage and oversee regional budget including labor costs and supply utilizationLeads coordinates supervises monitors delegates and documents all aspects of patient care activitiesCollaborates across departments and with all disciplines utilizing internal and external resources to provide optimal patient careEnsures and coordinates training growth and development opportunities for all clinical team membersAttends and actively participates in company provided leadership operations and additional training designed to provide continued growth and successEvaluate needs develop and uphold processes policies and procedures in accordance with industry standards and JCAHO andor other accreditation agency standardsResponsible for the delivery of services to patients ensuring compliance in the performance of all aspects of patient care in accordance with Vivo company policies and procedures accreditation agencies and State and Federal guidelinesManages patient and staff schedules to ensure optimal staff to patient ratios in accordance with the clinical census operational goals and regulations set forth by State and Federal agenciesAddresses patient concerns and questions efficiently professionally and with kindness Acts as a first level of patient escalation as neededServes as a member of the Quality Committee and infusion center Governing Body in conjunction with the Medical DirectorActs as the Infection Control Manager of the infusion centers infection control surveillance activitiesAdditional responsibilitiesManage and ensure appropriate documentation of nursing and Advanced Practice Provider processes Assessments and Plans of Care admission and monthly documentation is complete and patients medical records are maintained in accordance with Company policy and regulatory agency requirementsSchedules center audits including quality medical records fire & safety and emergency preparedness Delegates to appropriate personnel as neededImplement patient and staff satisfaction surveys and reports results to Quality CommitteeCompletes reporting in a timely manner including but not limited to payroll census drug inventory log and qualityReviews and approves clinic invoices and direct report expense reports; performs andor oversees the completion of all required month end reportingReview billing and inventory reports daily to ensure all utilized drug is billed appropriatelyWho we are at Vivo Infusion The Vivo Infusion team is focused on providing patients with the highest quality of care in a comfortable safe and convenient setting Vivo is a national company with locations in 15 states providing opportunities for growth and advancement as well as competitive benefits that support what matters most to you Our highly trained medical professionals are dedicated to delivering a safe comfortable and affordable solution for our patients We offer an array of advanced therapeutics and provide personalized care for every patient Vivo Infusion has received The Gold Seal of Approval from The Joint Commission The Joint Commission Gold Seal of Approval is a nationally recognized distinction voluntarily earned by a select set of healthcare providers An organization that achieves The Gold Seal of Approval shows its commitment to holding itself accountable to a high bar for quality and safety for those they serve Learn more about Vivo by visiting our website httpsvivoinfusioncom To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed represent the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Work Environment and Physical Demands The work environment characteristics and physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job While performing the duties of this job the employee is regularly exposed to work near moving mechanical parts infusion equipment and machinery The employees may be exposed to fumes or airborne particles and toxic or caustic chemicals The noise level in the work environment is usually moderate The employee must frequently lift andor move up to 50 pounds Specific vision abilities required by this job include close vision color differentiation distance vision peripheral vision depth perception and ability to adjust focus While performing the duties of this job the employee is required to stand; walk and talk hear and smell The employee is frequently required to use hands to finger handle or feel and reach with hands and arms Heshe is occasionally required to sit; stoop kneel bend crouch or crawl Travel is required for this position RECRUITMENT PRIVACY STATEMENT Notice to All Applicants Vivo Infusion posts all open positions on the Careers page of the company website httpsvivoinfusioncomcareers Applicants will never be asked to provide personal identification information eg SSN Drivers License Passport or financial information eg Banking Information during the application and Interviewing process We may request Contact details such as name address email address and phone numberEmployment history including previous employers and job titlespositionsBackground information including academicprofessional qualifications job qualifications education certifications or licenses details included in your CVresume transcripts and employment referencesNominated references including their name contact details employer and job roleProof of your eligibility to work in the USDesired salaryIf you have any questions or concerns about this Recruitment Privacy Statement or how we handle your personal data please contact us at 855####### or email InfoVivoInfusioncom