Location: Albany,NY, USA
Opportunity DetailsFull Time NYS OMH HBITS-06-13725 Expert Network Architect (LAN)Albany, NY (Hybrid)Outcomes. Delivered.Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.For example, our technology:Facilitates access to nutritious food for children of mothers participating in the WIC programSupports first responders in reducing opioid overdoses within their communitiesEmpowers colleges and universities to identify and thwart financial aid fraudEquips teachers with valuable insights to identify students requiring additional supportEnhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayersWith a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.We're more than a technology company -- we're an outcomes company.We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.Voyatek is seeking applicants to occupy the position of Expert Network Architect our NYS Office of Mental Health Team located in Albany, NY.Key Responsibilities:Daily Tasks will include but are not limited to the following:Assist with designing and maintaining ITS & OMH Network architecture for the EHR, Cyber Remediation, and other OMH initiatives.Mentor and assist other Network Engineers, both state and consultant, providing guidance for debugging, troubleshooting, securing and deploying applications, data access, data communications and system architecture configurations.Diagnose and debug production issues reported via ITSM. Escalate critical calls as necessary and join bridge calls to assist in diagnosis.Experience Required:84+ months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.84 months configuring and troubleshooting LAN Networking equipment in a complex networking environment of at least 1,000 remote endpoints that includes switches, routers/firewalls and VPN devices. This includes troubleshooting issues using protocol analysis tools (i.e. Wireshark) and conducting in-depth analysis on network data captures.84 months Analytical and Technical knowledge of DMVPN, IPSec, OSPF/BGP is required.84 months supporting and troubleshooting 4G/5G modem technologies. Multi-vendor experience is preferred.84 months experience with Cisco hardware and Cisco IOS software in a complex TCP/IP environment including routing, port forwarding/NAT, VPN management.60 months experience supporting and configuring wireless network equipment from vendors such as Cisco, Ubiquiti, Aruba.60 months experience working with business users to:Understand their business requirements and implement technical solutions to meet those requirementsWork as a member of a team that includes both technical and business usersManage changing prioritiesCommunicate between business users and technical resources48 months experience configuring and managing network equipment using centralized management consoles (i.e. Cisco IoT Dashboard, Cisco Meraki, etc.). This includes keeping firmware up to date and standardizing device configuration.The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hourly range is $74.00 and $84.00.If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.Minimum Salary: 74.00 Maximum Salary: 84.00 Salary Unit: Hourly