Key Responsibilities:
- Client Greeting & Reception:
- Greet clients, visitors, and guests in a warm, professional manner.
- Ensure clients are checked in and directed to the appropriate person or office.
- Phone Handling:
- Answer and direct incoming calls promptly and professionally.
- Take detailed messages and ensure they are forwarded to the correct team members.
- Log all calls and appointments in the system for tracking and follow-up.
- Appointment Scheduling:
- Schedule appointments for clients and coordinate with other team members to ensure availability.
- Manage calendars and confirm appointments as needed.
- Mail Handling:
- Sort and distribute incoming mail to the appropriate department or individual.
- Prepare and send outgoing mail and packages in a timely manner.
- Customer Service:
- Assist clients with any questions or concerns, providing information as needed.
- Maintain a positive and professional demeanor, ensuring clients feel valued and attended to.
- Lobby & Office Maintenance:
- Maintain a tidy and organized lobby area, ensuring it is clean and welcoming.
- Water plants in the office and ensure the space is aesthetically pleasing.
- Banking & Financial Support:
- Assist with banking activities as needed, such as deposits or organizing financial documents.
- Administrative Support:
- Provide backup support for the Office Manager and Tax Clerk during peak periods or as required.
- Assist with filing, document management, and other office tasks.
- End-of-Day Tasks:
- Log off phone systems and ensure appointment schedules are updated for the following day.
- Ensure the office is ready for the next day's operations, completing any necessary end-of-day procedures.
Qualifications:
- High school diploma or equivalent (some college preferred).
- 1-2 years of experience in an office environment or customer-facing role.
- Excellent communication and interpersonal skills.
- Strong organizational skills with attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and prioritize in a fast-paced environment.
- Professional and courteous demeanor.
Physical Requirements:
- Ability to sit or stand for extended periods.
- Ability to lift and carry office supplies up to 15 lbs.
Working Hours:8am-5pm / 730am-5pmCompensation:$20 hourlyEQUAL OPPORTUNITY EMPLOYER:Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ...@surgestaffing.com.IND1Job Type: Full-time