POSITION SUMMARY The Office Administrator is a key support role responsible for overseeing the daily administrative functions of the hotel's back office. This individual will work closely with hotel management, staff, and external vendors to ensure smooth operations. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple tasks in a fast-paced hospitality environment.POSITION DESCRIPTION
- Support the sales team in maintaining accurate and up-to-date data in the CRM system
- Handling phone calls and emails from clients, directing them to the appropriate team member for further assistance
- Responsible for compiling group resumes and function agendas for hotel operation teams
- Keep inventory of all office supplies and sales collateral
- Organize meetings, prepare agendas, and take minutes during staff meetings
- Operate and maintain office equipment such as printers, computers, and telephone systems
- Assist with basic troubleshooting for office technology
- All other duties assigned by General Manager, Assistant General Manager and Director of Sales
COMPETENCIES
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Proven experience in an office administrative role, ideally within the hospitality industry
- Proven ability to manage multiple priorities with excellent follow-through to meet deadlines in a fast-paced environment
- Strong organizational skills and ability to multitask
- Strong work ethic and driven by results
- Exceptional oral and written communication skills
- Highly motivated and detailed oriented
- Professional dress required
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
- High school diploma or equivalent required; associate's degree or higher preferred
- Full time position - Monday - Friday
- Must be able to lift up to 50lbs