Visiting Angels of Mercer & Burlington Counties, NJ -
Job Summary
Visiting Angels is searching for an Office Administrative Associate/Home Care Scheduler who has availability to work at our office M-F from 9:30am5pm at our Lawrenceville office. Ideal candidate is highly organized, self-motivated, customer-service oriented, lives near Lawrenceville, and is dog-friendly (our Office Mascot is a friendly Bichon Frise)! This position involves frequent phone calls/interaction with caregivers and clients.
After applying, you'll receive a link to our screening questions in a separate email. We must have your responses before moving forward with your application.
Responsibilities
- Use cloud-based scheduling software to schedule shifts, along with our lead scheduler
- Document all communication with clients and caregivers
- Communicate with clients and caregivers regarding any schedule updates or changes
- Communicate and reinforce Visiting Angels policies and procedures
- Speak on the telephone in a professional and friendly manner
- Provide support and encouragement to caregiver employees
- Maintain confidentiality
- Perform general clerical duties such as messaging, copying, scanning, filing
- Maintain positive relationships with clients, prospective clients, office colleagues, caregiver employees, etc.
- Perform other functions as deemed appropriate by management
Qualifications
- Associates Degree or equivalent experience
- Ability to see the big picture and solve issues accordingly
- Extremely comfortable and adept using a computer; Microsoft Office365
- Excellent customer service and interpersonal skills
- Comfortable speaking with people on the phone while problem-solving
- Must be self-motivated and driven
- Ability to work independently or as a team
- Ability to prioritize and multi-task
- Must be well-organized and have excellent attention to detail
- Ability to communicate clearly in writing and in person
- Ability to remain flexible and calm
- Previous experience in scheduling is a plus, but not a requirement
Salary: $20/hour
After applying, you'll receive a link to our screening questions in a separate email. We must have your responses before moving forward with your application.
For more information about our company, visit