Location: Marshfield,WI, USA
If you're looking for a rewarding career opportunity with a family run, industry leading organization, bring your experience and motivated attitude to Samuel, Son & Co. Due to our continued success, we are seeking an Office Administrator to join our team in Marshfield. WI If you think you have what it takes to become part of our team, contact us today.
WHAT WE OFFER:
* Competitive Compensation
* Paid vacation and an annual bonus
* Medical, Dental, and Vision benefits after 30 days
* 401K Plan with a company match of 5% Opportunity for stability and career growth
The Office Administrator will coordinating office activities and operations to secure efficiency and compliance to company policies.
MAJOR RESPONSIBILITIES:
* Prepare accurate and timely customer invoices by gathering required paperwork for all daily shipments.
* Conduct margin analysis for orders under 5% and over 25%, correcting discrepancies as needed.
* Investigate, approve, and issue credit notes and vendor debit notes.
* Assist the sales department in resolving order costing issues.
* Answer and screen telephone inquiries professionally and efficiently.
* Greet visitors in a friendly and professional manner, ensuring they sign the visitor log and are provided appropriate safety wear (e.g., hard hats, safety glasses).
* Act as backup for the indirect material requisitioner.
* File A/P and A/R records, customer orders, and receivers.
* Serve as a super user for the AS400 system.
* Retrieve requested documentation for the sales team (e.g., invoices, MTRs).
* Enter inventory receipts into the system and scan corresponding documentation.
* Order office supplies and manage inventory.
* Apply document coding to invoices.
* Create reports and track purchase order receipts.
* Prepare customer delivery paperwork daily.
* Maintain reporting mechanisms for internal use.
* Monitor and report on daily production schedules.
* Run occasional errands, such as trips to the post office.
QUALITY SYSTEM REQUIREMENTS (AUTHORITY & RESPONSIBILITY):
* Initiate actions to prevent the occurrence of non-conformities related to products, processes, or quality systems.
* Identify and document issues related to products, processes, or quality systems.
* Recommend and provide solutions through designated channels.
* Verify the implementation of solutions and resolve nonconforming issues before further processing or delivery.
* Represent customer needs in internal functions to address ISO 9001 requirements.
TOOLS & EQUIPMENT:
* Desktop computer and software (Microsoft Word, Excel, PowerPoint, AS400 Sales).
* Multi-line phone system, calculator, and company documentation.
QUALIFICATIONS:
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Familiarity with AS400 system (preferred).
* Professional demeanor with excellent communication and interpersonal skills.
* Experience with multi-line phone systems.
* Minimum 2 years of related office experience.
* Strong attention to detail and organizational skills.
* A willingness to support the team and grow with the company.
This role requires a proactive individual who is detail-oriented and thrives in a collaborative environment. The ideal candidate will be flexible, customer-focused, and dedicated to maintaining high standards in administrative support.
SAMACO