Benefits:
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Training & development
SERVPRO Of Columbia, Montour & Sullivan Counties - Office Administrator Do you love helping people through difficult situations?Then, dont miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage Like it never even happened!Were seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.Primary Responsibilities
- Complete internal job file quality reviews
- Handle inbound and outbound telephone communication
- Prepare estimates and billing invoices
- Coordinate crew and job scheduling
- Perform basic accounting functions such as A/R
- Assist in employment recruiting activities
- Office administrative duties such as preparing email and written correspondence
- Perform detailed and accurate data entry
- Assist other departments, as needed
Position Requirements
- 2+ year(s) of administrative or office-related experience
- Experience with billing, quality assurance, and scheduling a plus
- Experience in service industry environment a plus
- Possess polite, confident, and excellent customer service skills, including listening and questioning skills
- Excellent organizational skills and strong attention to detail
- Capability to work in a fast-paced, team-oriented office environment
- Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
- Ability to learn new software, including Xactimate and proprietary software
- Minimum of HSD/GED
- Able to successfully complete a background check subject to applicable law
Hours
- 40 hours/week, flexible to work overtime when required
- Ability to handle emergency phone calls after hours on rotating basis, one week per month
- Office hours are Monday-Friday, 7:30am -4:30pm
Pay RateCompetitive pay based on experience SERVPRO of Columbia, Montour & Sullivan Counties is an EOE M/F/D/V employerEach SERVPRO Franchise is Independently Owned and Operated. Revised 01.24
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.