Location: Chicago,IL, USA
SERVPRO of Logan Square/Humboldt Park Office AdministratorDo you love helping people through difficult situations?Then, don't miss your chance to join our Franchise as a new Administrative Assistant. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!We're seeking someone who is great on the phone, has excellent analytical skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero !As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.Primary Responsibilities GENERAL Perform general administrative duties such as preparing emails, written correspondence, scheduling, etc.Receive and manage inbound phone calls or requestsCapture detailed job lead and referral informationJOB FILES Support with assembling job files and completing quality reviewsCommunicate with key stakeholders within the job production processPrepare basic estimates and billing invoicesACCOUNTING Perform basic accounting functions such as A/P, A/R, bookkeeping, payroll, and reportingMARKETING Monitor online reviews and provide excellent customer serviceAssist with marketing efforts including database quality control and business development researchHR Assist in employment recruiting activitiesManage HR documentation and employee filesOTHER Track and manage files including internal documents and vendor insurance policiesPerform ad-hoc projects and assist other departments, as neededPosition Requirements 2+ year(s) of administrative or office-related experienceExcellent organizational skills and strong attention to detailProblem-solving and self-guided learning skillsKnowledge of basic accounting and bookkeeping softwarePossess polite, confident, and excellent customer service skills - experience in service industry environment a plusProficient in Microsoft Office (i.e., Outlook, Word, Excel)Ability to quickly learn new software, including Xactimate and proprietary softwareMinimum of HSD/GEDAble to successfully complete a background check subject to applicable lawHours 40 hours/week, flexible to work overtime when requiredPay Rate Competitive pay based on experienceSERVPRO of Logan Square/Humboldt Park is an EOE M/F/D/V employerEach SERVPRO Franchise is Independently Owned and Operated. Revised 02.21#J-18808-Ljbffr