Office Administrator-Water and Sewer
: Job Details :

TOWN OF BRIDGEWATER NOTICE OF JOB POSTINGJOB POSTED: November 7, 2024 APPLICATIONS: Pursuant to Article VI of the applicable agreement between the Town of Bridgewater and Bridgewater Administrative Association this posting is open to members of the aforementioned bargaining unit.Functional Title: Office Administrator Department: Water Pollution ControlAffiliation: Bridgewater Administrative Association Classification: Grade 10HOURS OF WORK & COMPENSATIONThis position is 40 hours per week with a salary hourly range for FY25 is $63,872.12-$83,805.28.REPORTING RELATIONSHIPS POSITION REPORTS TO: Water Pollution Control/Water Supply Superintendent or designeePOSITIONS SUPERVISED: None POSITION DESCRIPTIONWe are devoted to teamwork and reimagining what we can do as a municipal organization. Are you ready to share your exceptional talents, skills and abilities and help shape the future? If this opportunity interests you and matches your demonstrable skills, you are encouraged to apply for this role. Be sure to attach both a resume and a cover letter telling us about your relevant experience.Summary DescriptionPerforms administrative and office support activities for department. Duties may include fielding telephone calls, receiving and directing visitors, word processing, creation of spreadsheets and presentations, and filing. Intermediate software skills, internet research abilities and strong communication skills are required. May assist with overflow work from administrative staff and fill in for similar staff as needed.ESSENTIAL DUTIES AND RESPONSIBILITIESThe essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Performs administrative and office support activities for department
• Assists in the development of the division enterprise budgets and projection of water and sewer rates
• Manage billing processes for Backflow, Quarterly Usage, Inspections and Installations
• Schedule Dig Safe, approved contractors and other outside vendors
• Answers customer's questions and concerns over bills, water quality, setting up final reading appointments, appointments for new construction meters, water turn activation and turn offs
• Work with and fully participate in Finance Department initiatives related the enterprise funds
• Enters requisitions for purchase orders for office items and requests from the Superintendent
• Complete payroll as directed, or when department person responsible for payroll is absent
• Attends meetings to discuss and present water and sewer rates and changes, as directed
• Makes, files and mails copies of testing to state and federal agencies
• Prepares delinquent notices and transfers to liens for unpaid bills
• Update Departments' section of Town website
• Performs similar or related work as required

QUALIFICATIONSNecessary Knowledge and Skills:

• Knowledge of standard office practices, procedures and equipment.
• Knowledge of standard account and maintenance in support of the department; ability to prepare reports and correspondence.
• Knowledge and ability to employee records management practices.
• Familiarity with pertinent state and local laws relating to departmental and town operations.
• Ability to maintain accurate and detailed records
• Ability to multitask, organize, work independently, accomplish tasks and meet deadlines despite frequent interruptions in a fast-paced environment while maintaining attention to detail.
• Ability to interact tactfully and effectively with town employees, supervisors, officials and the general public.
• Good communication skills: ability to communicate effectively both verbally and in writing.
• Ability to read and interpret pertinent state and local laws relating to departmental operations.
• Ability to maintain confidentiality of information.
• Excellent customer service skills

Ability to:

• Excellent interpersonal skills
• Self-starter
• Identify problems and help develop an effective means to resolve them.
• Achieve a satisfactory level of professional skills/knowledge in job-related area.
• Must have excellent customer service skills.
• Be accountable for delivering quality results.
• Consistently follow policies and procedures.

Experience and Training Guidelines

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.