Location: Syracuse,NY, USA
Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.
Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the Contact tab for the position.
Review Vacancy
Date Posted 09/06/24
Applications Due06/01/25
Vacancy ID166944
* Basics
* Schedule
* Location
* Job Specifics
* Contact
NY HELPYes
AgencyUpstate Medical University
TitleOffice Assistant 1
Occupational CategoryHealth Care, Human/Social Services
Salary Grade06
Bargaining UnitCSEA Local 658 (NYS Teachers' Retirement System)
Salary RangeFrom $17589 to $21761 Annually
Employment Type Part-Time
Part-time Percent 50%
Appointment Type Permanent
Jurisdictional Class Non-competitive Class
Travel Percentage 0%
Workweek Other (see below)
Other Explanation Part-time (50%), OA1, Schedule based on 20 hour work week. Must be available to work Rotating Shifts, including Days/Evenings/Nights/Weekends and Holidays on rotation
Hours Per Week 8
Workday
From 7 AM
To 2 AM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
County Onondaga
Street Address SUNY Upstate Medical University - Community Campus
4900 Broad Street
City Syracuse
StateNY
Zip Code13215
Minimum Qualifications The NYS Department of Civil Service has developed the NY HELPS program. During this program, the NYS Civil Service Exam requirements are suspended for the Office Assistant 1, SG006 title.
For consideration for this title, you must meet the following minimum qualifications:
There are no education or experience requirements
Duties Description Part-time (50%), Schedule based on 20 hour work week. Must be available to work Rotating Shifts, including: Days/Evenings/Nights/Weekends and Holidays on rotation
Located at the Community Campus
Part-Time (50%) Position. Schedule based on 20 hour work week. Must be available to work Rotating Shifts, including Days/Evenings/Nights/Weekends and Holidays on rotation. Will be responsible for switchboard activities, which include, but is not limited to: Fully understanding the telephone software Amtelco, backup phone system on the digital phone and its digital display and messages in order to answer calls accurately, immediately, and in an appropriate manner. Will be required to tactfully and courteously provide information to and answer questions from other staff, agencies, patients, and the public while using a voice quality, grammar, and diction such that the caller can easily understand the information being given. Will need to have a clear understanding of the purpose and use of the available reference materials used in determining the nature of service required and successfully connecting/directing people appropriately. Is necessary to be able to read, understand, and interpret campus/departmental regulations, procedure manuals, and policies as they pertain to all shifts with particular emphasis placed on the calm, accurate, immediate response to emergency situations using established guidelines. Will assist in the various departmental clerical aspects of the job in order to keep reference material up-to-date and accurate using a PC, manual methods, etc. Will submit Telephone trouble service via e-mail at ...@upstate.edu, Use the Telephone Agent software phone system to look up the necessary information for the Hospital Information Desk and staff. Will assist and help train other Office Assistant 1 operators, in procedures and methods. Excellent communication skills desired.
Additional Comments Please apply to this posting directly on our website at the following link or by searching Job#64472
Link to posting:
Some positions may require additional credentials or a background check to verify your identity.
Name Karen Standford
Telephone 315-###-####
Fax
Email Address ...@upstate.edu
Address
Street SUNY Upstate Medical University
750 East Adams Street
City Syracuse
State NY
Zip Code 13210
Notes on ApplyingPlease apply for this position directly on our website!