Office Assistant 2, Item #05973 (4 Vacancies)
: Job Details :

Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller. No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program:Non-Competitive Qualifications for appointment under the NYHELPS Program:For appointment to an Office Assistant 2, you must have: One year of clerical experience.Competitive Minimum Qualifications: You must be currently reachable on the appropriate or eligible to transfer to this title under Section 70.1 of the Civil Service Law.For 70.1 transfer to an Office Assistant 2, salary grade (SG-09), you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-07 or above.To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office GOT-IT (ny.gov)Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.Duties Description Process claims: Review and process claims. Perform database searches using information provided by claimants. Identify and link additional claim properties. Determine and request in writing (generate correspondence) required proof and documentation. Recommend payment according to agency rules, regulations, policies and/or procedures. Assist in training and helping new OA1's in performing their duties: Assist in OUF's training pod - review OA1's work product, including drafted letters and their progress in processing claims. Work with the UFE 1 on development and performance plans for OA1's.Additional Comments Knowledge, Skills, and Abilities: Excellent communication skills Good computer skills Customer service experience Comfortable working in a team environment Familiarity with unclaimed fundsTelecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency's mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee's primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) ###-####.Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers. Some positions may require additional credentials or a background check to verify your identity.Name Jaylin Frese Telephone 518####### Fax (518)-###-#### Email Address ...@osc.ny.gov AddressStreet Office of the New York State Comptroller, Division of Human Resources 110 State Street, 12th Floor City Albany State NY Zip Code 12236 Notes on Applying Submit a clear, concise cover letter and resume to , no later than December 13, 2024.Unofficial transcripts and/or templates will be required for certain positions. To access this job vacancy, copy the link above and paste it into your web browser. Documents must be sent as unlocked and accessible attachments. Reference Item #05973(4)-JCF on your cover letter for proper routing. If you have questions about this vacancy, please contact this Division representative: Division contact: Rebecca Taylor, ...@osc.ny.gov