Posting Details Position Information Position Title Office Assistant 2 Working TitleLocation Olympia EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or status as a protected veteran. For more information regarding Evergreen's non-discrimination policies or to report discrimination, please visit the Affirmative Action and Equal Opportunity webpage at www.evergreen.edu/equalopportunity or contact the Affirmative Action and Equal Opportunity Officer at (360) ###-####, Room 3102 Library Building, 2700 Evergreen Parkway NW, Olympia, WA 98505. Union Represented Yes Overtime Eligible Yes Monthly FTE 1.0 Salary Step (minimum monthly amount) $2,920.00 Salary Step (maximum monthly amount) $3,849.00 Cyclic Position No Cyclic Details n/a Project Position No End Date n/a Special Note This is a full-time, overtime eligible position in Conference and Parking Services on the Olympia Campus of The Evergreen State College. Position Purpose This position reports to the Parking Supervisor 1 and, under general supervision, is responsible for responding to inquiries regarding the parking services and fleet motor pool operation departmental services and procedures and serves as the primary point of contact for customers. The position is responsible for receiving and recording Parking Services related cash, check, and/or credit card transactions, such as permit purchases and daily parking fees and fines through the Parking Services front office counter. The incumbent is responsible for the daily reconciliation and preparation of cash tills, change funds, petty cash funds, and daily deposits for all parking services revenue sources. The position ensures the parking services and fleet motor pool databases are maintained and reflect accurate payments/transaction records. Nature and ScopeEssential Functions
- Provide superior customer care and while following established guidelines, respond to inquiries related to the parking and motor pool unit by providing information related to parking and fleet motor pool rules and regulations, explaining regulations to customers, as well as providing general campus information.
- Perform clerical duties, such as preparing notices and statements to be mailed, answering telephones and email, filing, and typing reports for the department.
- Receive cash, checks, and/or credit card payments for parking related transactions within the Parking Services office and issue receipt for payments.
- Reconcile daily transaction activity from all revenue sources, including office and booth transactions, web portal payments, and parking meters and pay stations.
- Verify, consolidate, and balance cash, check, and credit card receipts, make and maintain reports, and prepare and complete daily bank deposits.
- Prepare inter-departmental recharges for parking services to other campus departments.
- Issue guest/visitor parking validation codes upon request from authorized campus department requestors.
- Work with college personnel to process motor pool vehicle reservation requests and verify vehicle availability.
- Ensure motor pool drivers have completed required driver permit process, including vehicle safety training and driving history clearances.
- Operate calculator and computer software to record payments and post to accounts and database.
- Compute fees and input data into computer systems.
- Reconcile parking payroll deduction charges and payments.
- Post fines and fees to student accounts and reconcile payments from student accounts to parking database.
- Assist with collection of bad debts by sending aged fines and fees notices and statements, forward unpaid accounts to professional collection agency, and update parking database with payments from collection agency.
- Maintain office supply inventory.
Additional Duties
- Position may occasionally help and/or provide work direction to lower level staff.
- Other duties as assigned.
Knowledge Skills and Abilities
- Knowledge and proficiency of cashiering and bookkeeping procedures involving receipt of funds, adjusting, and transferring funds, and recording transactions.
- Ability to receive cash, checks, and/or credit card payments, make change, issue receipts, and post payment activity to computerized databases.
- Ability to maintain records of funds received, distributed, and transferred as well as maintenance of collection records.
- Ability to operate computer systems and parking system databases; maintain and update customer records.
- Knowledge of internal control procedures to enforce security and safeguarding of funds.
- Ability to calculate and compute fees and conduct sale and service transactions at a customer service window.
- Ability to provide superior customer service with ability to de-escalate tense situations and upset customers through in-person interactions, via telephone, and/or email.
- Ability to explain and interpret rules and regulations.
- Ability to handle constant interruptions and multi-task effectively to prioritize workload and meet deadlines.
Minimum QualificationsDesired Qualifications
- Two years of fiscal related experience as a bank teller or retail sales clerk or equivalent.
- One year of related clerical experience.
Conditions of Employment
- Must provide proof of identity and employment eligibility within three days of beginning work.
- This position is part of a bargaining unit and covered by a collective bargaining agreement.
- Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
- Prior to an official offer of employment, a Declaration Regarding Sexual Misconduct form must be submitted to the college per RCW 28B.112.080. The college will contact current and past employers to verify this information. Applicants who provide inaccurate information in their declaration will be disqualified and, if the inaccuracies are discovered after the applicant has been hired, it shall be grounds for termination.
Benefits A full state benefits package which includes: paid sick and vacation leave; paid campus holidays; a generous medical, dental, life and disability insurance package for employees and dependents; retirement; optional deferred compensation and optional supplemental retirement accounts. For more information about Evergreen's excellent employee benefits, please view . Posting Detail Information Posting Number S2024-094 Number of Vacancies 1 Open Date 10/14/2024 Close Date 11/07/2024 Special Instructions to Applicants