Salary: $39,832.00 - $48,984.00 AnnuallyLocation : County of San Diego, CAJob Type: Regular - Full timeJob Number: 24270010Department: Human Resources, Dept ofOpening Date: 11/12/2024Closing Date: 11/21/2024 11:59 PM PacificJob Summary The County of San Diego has a current openings for Office Assistants!THIS POSITION IS ELIGIBLE FOR APPOINTMENT AT STEP 1, $39,832.00 ANNUALLY. County employees are subject to the County Promotion Rule for Step Placement in Accordance with Compensation Ordinance 1.3.5. Interviews for the Health and Human Services Agency will take place on Saturday, January 4th, 2025. Job offers will be made the same day. Additional interviews will be scheduled by the County departments as vacancies occur. Office Assistants perform a wide variety of clerical/administrative support and/or typing/keyboarding tasks and perform related work as required for many County of San Diego departments. Office Assistants may act as receptionists, file clerks, or typists/keyboarders using computer application programs to perform a wide variety of typing/data entry and record keeping assignments. This contains additional information on Office Assistant. Highly desirable candidates will have strong customer service and multi-tasking skills and be able to work both independently and in a team environment. This Eligible List from this recruitment will be used to fill positions located throughout San Diego County, including Central San Diego, North County, East County, and South Bay. Please indicate ALL areas where you are willing to work in Question #10 of the Agency Wide Questions section of your application. In addition, in Agency Wide Question #12, please indicate all types of employment you are willing to accept (regular, temporary, full-time, part-time).This recruitment will also be used to fill bilingual positions for many different languages. If you wish to be considered for bilingual positions, you MUST indicate the languages in which you are fluent in Questions #2 and #3 of the Agency Wide Questions section of your application.HIRING TIMELINE AND DATESThe timeline for this recruitment is outlined below:
- Interviews, Job Offers and Background Process begin in January 2024. Note: Current County employees may be excluded from additional background screening.
- Pre-employment Medical Screening: Approximately 3 days following successful background investigation results.
- Anticipated Start Date: Start date will be based upon successful completion of medical screening or other mutually agreed upon date.
MINIMUM QUALIFICATIONSIn order to qualify for Office Assistant you must possess one of the following:1. Recent completion of a clerical/secretarial curriculum from a community college; OR, 2. One (1) year of recent full time clerical/administrative support experience in an office performing routine clerical duties.Note: An associate's degree or equivalent from an accredited U.S. college or university, or certified foreign studies equivalency may substitute for the experience listed above.If you are qualifying based on education, you must attach a copy of your degree transcripts or diploma or foreign equivalency report at the ATTACHMENTS section of your application. Required attachments submitted on or after February 29, 2008, do not need to be resubmitted. Please submit only the documents required.CONDITION OF EMPLOYMENTAs part of the County of San Diego's pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Current County employees may be excluded from this process. EVALUATIONQualified applicants will be placed on a six (6) month employment list based on scores received during the evaluation of information contained in their employment and supplemental applications. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of a job, on a case-by-case basis. The Department of Human Resources removes personally identifiable information from all recruitments. This practice, called Blind Applicant Screening, hides a candidate's personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce. As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.Veteran's Preference PolicyThe County of San Diego offers preferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.Military Skills TranslatorDo you need assistance translating your military experience into civilian experience? This tool can help!The County of San Diego and its employees embrace the vision of a just, sustainable, and resilient future for all. Our values include integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our as well as our commitment to serve everyone, to build a that will create a County that works for all. Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term public employees includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law.The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset, and our customers are our number one priority.
Click here to see the Non-Management Benefits Summary (NMG-NCL)01 Please be sure to answer the following questions in a thorough, complete, and truthful manner, as your responses may be used to determine your overall score. Please note that if you are invited to a selection interview(s) by the department, your responses to the following questions may be subject to verification.The experience indicated in your responses to the supplemental questions must also be described, in detail, on the Work History/Experience section of your Employment Application.Do you understand this information?
02 Please indicate how you best meet the minimum requirements for this position.
- I have recently completed a clerical/secretarial curriculum from a community college
- I have at least one (1) year of recent full-time clerical/administrative support experience in an office performing routine clerical duties
- I have an associate's degree or higher, or an equivalent completed number of college course units from an accredited U.S. college or university, or a certified foreign studies equivalency
- I do not meet these qualifications
03 If you are qualifying with an associate's degree or higher, a copy of your college transcripts, diploma(s), completion letter, foreign studies equivalency report, and/or clerical training certificate, MUST be submitted at the time of application. You can attach this information at the ATTACHMENTS section of this application process. Your degree verification must be submitted in an unalterable format.Have you attached a copy of your certificate, official or unofficial college transcripts, diploma(s), completion letter, verification letter, and/or foreign equivalency report at the ATTACHMENTS section of this application?
04 Please select any of the following statements that apply to your work experience and/or education.
- I have over 1 year of paid clerical experience
- I have 1 year of paid clerical experience in a government agency or public sector agency
- I have Student Worker or internship experience in a government agency or public sector agency
- I have a bachelor's degree
- None of the above
05 If you indicated that you have experience in the question above, did you reference this experience on the Work Experience Section of this job application?
06 Please check the computer program(s) listed below which you can demonstrate a satisfactory level of proficiency. (Check all that apply)If you are invited to an interview, you may be asked to demonstrate your proficiency and ability to use these programs.
- Word processing (for example, MS Word)
- Spreadsheets (for example, MS Excel)
- Databases (for example, MS Access)
- Slide show presentation program (for example, MS PowerPoint)
- Desktop publishing (for example, MS Publisher)
- Electronic mail (for example, MS Outlook)
- None of the above
07 Do you have work experience performing any of the following duties? If yes, select the duty or duties that accurately reflect your experience background. (Check all that apply)
- Providing customer service with direct public contact
- Responding to requests for information by phone or email
- Interpreting rules or regulations for customers
- Interacting with customers who are agitated, angry, upset, unreasonable, or hostile
- Preparing letters, correspondence, and/or electronic mail messages
- Receiving, recording, and/or handling confidential information
- Entering and retrieving data or information to/from a spreadsheet or database
- Receiving payments or handling cash
- Reconciling and paying invoices
- Ordering supplies on-line or by phone
- Researching and obtaining information on-line
- None of the above
08 The County of San Diego has a need for a variety of skill sets due to the large number of vacancies for the position of Office Assistant. To better match your preferences with the needs of the County departments, please choose ONE option below.
- I prefer to perform work as an Office Assistant behind the scenes, with minimal public contact, and perform tasks that require high attention to detail such as ensuring quality assurance and reviewing documents for accuracy and completeness.
- I am interested in performing the full range of Office Assistant duties which includes providing customer service and interacting with the public. I do not wish to be considered for positions that ONLY perform work behind the scenes.
09 Due to the current needs in some of our departments, some positions may be temporary full-time, temporary part-time and/or have varying schedules. If you are interested in being considered for temporary positions, or are available to work varying schedules, you MUST indicate that on questions #12 & #13 in the agency wide questions of this application. Do you understand?
10 Some Office Assistant positions may require participating in a background investigation and a truth verification exam prior to appointment. Are you willing to submit to such investigations and exams?
11 The County of San Diego's departments use Office Assistants in varying regions and locations across San Diego County.For the questions listed below, please respond to each of these questions that asks for your preference in working in five County regions or locations. Please make only one selection per question that pertains to your preferred location.Additional information on the five regions/locations:Central Region including Downtown San Diego and La MesaEast Region including Lemon Grove, El Cajon, and the rural County areasNorth Central Region in San Diego including Kearny MesaNorth County Region including Escondido, San Marcos, Vista, and OceansideSouth Bay or County Region including Chula VistaIn addition, please indicate ALL areas where you are willing to work in Question #10 of the Agency Wide Questions section of your application.Do you understand this information?
12 My first preferred location is:
- Central
- East
- North Central
- North
- South
13 My second preferred location is:
- Central
- East
- North Central
- North
- South
- None of the above
14 My third preferred location is:
- Central
- East
- North Central
- North
- South
- None of the above
15 Where did you first hear about this job opportunity?
- San Diego County website
- Governmentjobs.com
- Veteran Outreach / FFSC
- Family, Neighbors, Friends
- County Employee Resources Group
- Employee Resource Group (ERG)
- Community Group or Organization
- College/University Career Site
- County Social Media
- LinkedIn
- Indeed
- Voice and Viewpoint
- Other
16 If you selected other , please tell us how you first heard about this job opportunity. Required Question