Job Description$19.67 - $30.42 Hourly
Note: The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy.
Note: The Oklahoma City Police Department's Body Art/Visible Tattoo Policy is available at the following link:. Please ensure you have read the policy, understand the policy, and are willing and able to comply with the policy. Full-time City employees will receive preference in the following order: major division first, then department, then all other full-time City employees. Part-time/year-round City employees will receive preference next. If there are no qualified full-time City employees or part-time/year-round City employees, external applicants will then be considered. Important Application Information: Completion of the supplemental questions is required. Applicant responses to supplemental questions must specifically answer the questions asked.
Responses to supplemental questions must be supported by work history/information listed on the application/resume. Applications may not be reviewed if specific responses to supplemental questions have not been provided.
Important Application Information: Applicants are required to complete an online job knowledge test at the time of application. There are 50 items on this job knowledge test, and completion will require up to 60 minutes. This time is in addition to the time needed to complete the application and respond to the supplemental questions. Applicants will not be able to submit their applications without completing this job knowledge test. The Criteria testing platform is 100 percent web-based and runs on modern browsers. It does not require any workstation installation. For an optimal experience, Criteria recommends using the most up to date version of one of the following browsers: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge. Applicants can contact Criteria candidate support using the chat in the bottom right corner of the testing center screen, Monday-Friday, 8:00 a.m. to 1:00 a.m. When the Support team is not available, there are help guides, a link to Frequently Asked Questions, and a chat bot to assist applicants, until the Support team comes back online. Applicants must receive a score of 70 percent or better on this job knowledge test, be eligible for employment with the City of Oklahoma City and meet the minimum qualifications to receive further consideration in the employment process. The use of cell phones, smart watches, or any other devices/methods to research test answers is strictly prohibited by the City of Oklahoma City and will result in applicants being disqualified from consideration. Applicants requiring reasonable accommodation at any time during the hiring process are encouraged to notify one of the Human Resources Department Representatives by calling 405-###-####.
Important Application Information: Applicants are required to complete an online typing test at the time of application. A minimum of 45 words per minute is required. Applicants will not be able to submit their applications without completing this typing test. The Criteria testing platform is 100 percent web-based and runs on modern browsers. It does not require any workstation installation. For an optimal experience, Criteria recommends using the most up to date version of one of the following browsers: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge. Applicants can contact Criteria candidate support using the chat in the bottom right corner of the testing center screen, Monday-Friday, 8:00 a.m. to 1:00 a.m. When the Support team is not available, there are help guides, a link to Frequently Asked Questions, and a chat bot to assist applicants, until the Support team comes back online. Applicants requiring reasonable accommodation at any time during the hiring process are encouraged to notify one of the Human Resources Department Representatives by calling 405-###-####.
JOB SUMMARYThis classification is located in various departments throughout the City of Oklahoma City. This posting will be used to fill current vacancies in the
Line Maintenance Division of the
Utilities Department, and the
Investigations Division of the
Police Department. However, an eligibility list will be established or supplemented for filling future vacancies, including vacancies in other departments, per provisions of the AFSCME collective bargaining agreement. The Office Assistant classification is responsible for general office procedures, special projects, data entry, records management and providing other advanced level clerical support to a work section or division. The duties performed require previously acquired skills, knowledge, and abilities.
Essential job functions include: performing stenographic work and/or transcribing information from electronic dictation equipment to produce general office correspondence, consisting of, memoranda, reports, minutes, and other informational data; typing complex documents, such as, narrative and statistical reports, special correspondence, etc., from rough draft to final copy; ensuring the usage of proper format, grammar, spelling, and punctuation for the documents produced; gathering or compiling and exchanging information used in reports regarding unit activities; operating standard office equipment, including personal computers, photocopy machines, calculators, typewriters, etc.; exchanging information with citizens, agency representatives, or other City personnel by telephone and face-to-face; maintaining alphabetical and numerical files; and performing other clerical tasks as assigned. The Office Assistant may provide stenographic/clerical support for several staff members in a division/section and may be frequently exposed to confidential information. The employee must be willing to assume responsibility for maintaining confidentiality. The work assignments are received in verbal and written form and are reviewed by the supervisor for accuracy.
VETERANS PREFERENCEHonorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement.
JOB REQUIREMENTS - Knowledge of and skill in applying rules of grammar, spelling, and punctuation.
- Knowledge of and skill in taking dictation and/or accurately transcribing information manually or with the use of electronic dictation equipment (80% accuracy required).
- Skill in operating a personal computer using word processing and spreadsheet software packages.
- Skill in typing accurately and neatly (minimum 45 net wpm).
- Skill in communicating using tact and diplomacy.
- Skill in recording information accurately.
- Skill in operating standard office equipment.
- Skill in performing general clerical duties.
- Skill in following verbal and written instructions.
COMPETENCIES - Execution and Results: (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job (as specified on the approved job description) and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required.
- Conduct: (1) Conducts oneself with the utmost integrity and professionalism; (2) demonstrates humility; (3) encourages people to share their perspectives, ideas, and opinions; (4) makes decisions based on a sense of shared purpose; (5) takes responsibility for actions and decisions; (6) resilient; (7) leans in to challenges and problems with creative solutions; (8) speaks up and challenges the status quo; (9) relies on the character, ability, strength, truth, and transparency of others and the organization.
- Teamwork/Team Oriented: (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed.
- Customer Centric: (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind.
- Safety: (1) Complies with all safety policies and practices; (2) promotes a safe work environment; (3) participates in safety meetings; current on completion of safety trainings.
- Workplace Standards: (1) Takes meal periods and breaks according to policy; (2) ensures sick leave usage does not negatively impact productivity of work unit; (3) notifies supervisor of unscheduled absences; (4) accepts suggestions and supervision with a positive approach; (5) completes work timely and correctly.
WORKING CONDITIONS - Primarily indoors, subject to sitting, standing, walking, or using a telephone for extended periods.
- Subject to continuous exposure to light and glare from objects such as personal computer monitors, microfilm machines, etc.
- Subject to frequent low level noise from objects such as a keyboards, ten-keys, copying machines, telephones and other office equipment.
Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department.
PHYSICAL REQUIREMENTS - Arm-hand steadiness and manual finger dexterity enough to operate equipment such as keyboards, ten-keys, telephones, etc. and to file documents.
- Near vision enough to read and verify information such as written and machine generated documents, reports, etc.
- Speech and hearing enough to communicate in person and by telephone.
OTHER DETAILSNote: An eligibility list will be established from this posting consisting of applicants who receive a score of 70 percent or better. Multiple selection procedures may be utilized; a minimum of 70 percent or better will be required on each; and the results of multiple selection procedures will be equally weighted. The eligibility list will be in effect for 180 days from the date of the final selection procedure and will be used to fill future vacancies.
Note: Civilian employees of the Oklahoma City Police Department must successfully complete a comprehensive background check and polygraph test prior to employment.
Attachments: Applicants may upload only two attachments. Applicants may choose to combine documents into one file for upload.
Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card.
Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at (405) ###-####. If your rehire status has been coded Not Eligible, Eligible 3, or Conditional, you will need to request a review of your rehire status through the Human Resources Department's Employee and Labor Relations Division.
Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment. If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants. If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test.If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test.If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination.
AN EQUAL OPPORTUNITY EMPLOYERIf you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling 405-###-####. The City of Oklahoma City is an equal opportunity employer and values diversity and inclusion. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, creed, national origin, ethnicity, religion, sex (to include sexual orientation and gender identity and/or expression), age, genetic information, disability or political affiliation.About UsOklahoma City is one of the fastest-growing metros in the United States and is the 20th largest city in the nation. For nearly two decades our residents have continually invested in our community to make it a place people can find belonging, visit and call home. Our employees are at the heart of those investments-delivering essential services our residents expect and creating a strong and thriving city for all people.About the TeamJoin our team and build a fulfilling career of public service in a diverse and inclusive workplace, alongside talented, hardworking, and dedicated coworkers who provide essential services to thousands of residents and visitors every day. As a City of Oklahoma City employee, you will earn competitive pay, have job stability, grow personally and professionally, and make a difference in your community. To learn more about our departments and the services they provide, go to okc.gov.