Location: Jamestown,NY, USA
UPMC is thrilled to invite you to apply for the position of Office Assistant I! This full-time opportunity features a Monday to Thursday day shift from 7:30 AM to 5 PM, with Friday hours from 8 AM to 12 PM-enjoy your weekends and holidays free! We are seeking a candidate with experience in an OB/GYN medical office to join our dedicated team. Apply today to join a great team and receive a robust Totals Reward package!!
**Responsibilities:**
+ Verify essential patient information and records in both medical and computerized scheduling systems to ensure accuracy and compliance.
+ Schedule, coordinate, and reschedule patient appointments efficiently while relaying important messages to staff and providers as needed.
+ Greet and register patients with a polite and helpful demeanor, providing clear instructions and directions for their visit.
+ Notify the appropriate department or personnel of patient arrivals, performing check-in and check-out functions effectively.
+ Maintain a clean and orderly waiting area, including the beverage station and reading materials, to enhance patient comfort and experience.
+ Prepare patient charts in advance of upcoming appointments, ensuring all documentation is organized and readily available.
+ Answer telephone calls, screen inquiries, take messages, and provide relevant information regarding patient appointments and testing.
+ Keep physician schedules up to date, confirming appointments to optimize patient flow and minimize scheduling conflicts, while completing necessary paperwork such as encounter forms and referrals for billing purposes.
+ Maintain strict compliance with UPMC Health System policies and procedures, ensuring confidentiality of medical records and other sensitive data.
+ Utilize automated financial management system modules for efficient scheduling, information verification, charge entry, and co-payment collection, ensuring accurate reconciliation of accounts.
Required:
+ High school diploma or GED
+ 1 year work experience, preferably in a medical office setting
Preferred:
+ Knowledge of medical terminology
+ Word processing and computer experience
**Licensure, Certifications, and Clearances:**
**UPMC is an Equal Opportunity Employer/Disability/Veteran**