Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together. We are presently seeking an Office Assistant for our Casa Del Valle community, located in Alamo, TX, who will perform administrative duties under the supervisor of a Community Manager for 40 hours per week on a temporary basis. As an Office Assistant, you will:
- Greet all customers with a polite, professional demeanor.
- Answer community office telephone calls promptly and professionally; provide the requested information for telephone inquiries.
- Build relationships with residents and respond to all resident needs to identify and resolve issues.
- Maintain all community office files according to company policy, including state and local requirements.
- Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
- Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
- Process rent payments and make collection calls in a timely and efficient manner.
- Initiate and complete debits and credits to resident ledgers as necessary.
- Process Home Sales and Home Rental payments and submit them to the corporate office.
- Process move out packages.
- Perform other duties as assigned.
Minimum Requirements
- A minimum of 1-2 years of administrative experience; property management experience preferred.
- High school diploma or GED required.
- Excellent customer service skills.
- Excellent communication, problem-solving and organizational skills.
- Detail orientated with strong time management and follow-through skills.
- Ability to multitask and be a team player in a fast-paced environment.
- Ability to lift up to 50 pounds.
- Valid operator's license.
- Proficiency in Microsoft Office specifically Excel, Word, and Outlook
Compensation: This is a temporary opportunity with competitive compensation and commissions.